Technical Support Specialist

hace 1 mes


San Juan, San Juan, Puerto Rico Kelly Services, Inc. A tiempo completo

Unlock Your Career Potential

We are seeking a highly motivated and detail-oriented Technical Support Specialist - Customer Service to join our team in San Juan, Puerto Rico. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and resolving technical issues.

About the Role:

  • As a Technical Support Specialist - Customer Service, you will be responsible for managing inventory supplies, reading meters, and supplying paper. You will also coordinate the removal, installation, and training of equipment, provide reports, and respond to level 1 service calls.
  • You will satisfy daily customer demand by resolving basic equipment problems with copiers, printers, and scanners.
  • Additionally, you will contact IT technical support for assistance with repairs or programming and coordinate solutions for customers.

Requirements:

  • You must have experience in information systems and/or knowledge of copiers, printers, scanners, or other related technology.
  • You should be available to work full-time.
  • You possess excellent problem-solving and customer service skills.
  • You are detail-oriented and organized.

Benefits:

Kelly Services offers eligible employees voluntary benefit plans, including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus, and holiday pay plans, as well as a transit spending account. Employees are entitled to earn paid sick leave under the applicable state or local plan.

Why Choose Kelly?

We are dedicated to providing limitless opportunities to enrich your life. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly Services, Inc.

Work changes everything. And at Kelly, we're obsessed with where it can take you. We are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide.

Salary Information:

The estimated salary for this position is $11.00 per hour, based on industry standards and location.



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