Technical Solutions Support Engineer

hace 1 mes


San Juan, San Juan, Puerto Rico abarca health A tiempo completo

Abarca Health is igniting a revolution in the healthcare industry. We built our company on the belief that smarter technology can redefine pharmacy benefits and beyond.

As a Technical Solutions Support Intern/Coop, you will be part of our Information Technology Operations Solutions team where you will immerse yourself in the world of healthcare technology and its impact on millions of lives.

Key responsibilities include:

  • Providing support operations to our platform users and internal employees
  • Working with business users to define and analyze problems and align the most suitable technical, application, or configuration solution
  • Creating and maintaining documentation related to daily operations and processes
  • Understanding the business implications of technical solutions and assisting in defining and documenting the technology solutions to support future business needs
  • Communicating feature roadmaps to resources assisting in the support operation of our customers
  • Identifying trends and areas for improvement to propose solutions as needed

We are looking for a current and active student (Junior or Senior year) enrolled in a Bachelor's or Master's degree in Computer Engineering, Computer Science, Software Engineering, or a related field.

You must have computer proficiency, a sharp customer service focus, and excellent communication skills in English and Spanish.

Preferred qualifications include knowledge or experience in software integration technologies, SQL language, and being a team player.

Estimated annual salary: $55,000 - $70,000 based on location and experience.



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