Debt Recovery Specialist

hace 4 semanas


San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo

Job Summary:

We are seeking a highly motivated Debt Recovery Specialist to join our team. In this role, you will be responsible for collecting delinquent accounts and negotiating payment plans with customers.

About Us:

First Bank Puerto Rico is a leading financial institution in the region, committed to providing exceptional customer service and building long-term relationships with our clients.

Key Responsibilities:

  • Contacting delinquent account holders by phone to discuss payment options
  • Negotiating payment plans and securing payments from customers
  • Recording information about customer financial status and collection efforts
  • Collaborating with other teams to resolve customer issues
  • Ensuring compliance with regulatory requirements and company policies

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent and one to two years of relevant experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and other relevant software applications

What We Offer:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Equal Employment Opportunity:

First Bank Puerto Rico is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace where everyone has the opportunity to succeed.



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