Customer Relations Professional
hace 1 mes
About the Role:
We are seeking a highly skilled Credit & Collections Specialist to join our team at Elevance Health. This individual will play a vital role in collecting past due health insurance premiums and/or claims, ensuring timely payments and maintaining excellent customer relationships.
Key Responsibilities:
- Contact clients to discuss outstanding balances and negotiate payment plans.
- Research and validate debt information to ensure accuracy and compliance with regulations.
- Prepare and send demand letters to delinquent customers.
- Maintain detailed records of collection activities and provide regular reports to management.
Requirements:
- High school diploma or equivalent required.
- A minimum of 1 year of prior commercial debt collection experience is preferred.
Preferred Skills:
- Fully bilingual (English and Spanish) for effective communication with diverse client base.
Benefits:
Elevance Health offers a competitive salary range of $45,000 - $65,000 per year, based on experience, plus a range of benefits including medical, dental, vision, and a 401(k) plan. Our hybrid workforce strategy allows for flexible work arrangements, and we encourage professional growth and development through ongoing training and education programs.
About Us:
Elevance Health is a leading health company dedicated to improving lives and communities. We pride ourselves on delivering high-quality services that make healthcare simpler and more accessible. Join our team and become part of a dynamic organization that values innovation, teamwork, and excellence.
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