Customer Relations Professional

hace 1 mes


San Juan, San Juan, Puerto Rico Elevance Health A tiempo completo

About the Role:

We are seeking a highly skilled Credit & Collections Specialist to join our team at Elevance Health. This individual will play a vital role in collecting past due health insurance premiums and/or claims, ensuring timely payments and maintaining excellent customer relationships.

Key Responsibilities:

  • Contact clients to discuss outstanding balances and negotiate payment plans.
  • Research and validate debt information to ensure accuracy and compliance with regulations.
  • Prepare and send demand letters to delinquent customers.
  • Maintain detailed records of collection activities and provide regular reports to management.

Requirements:

  • High school diploma or equivalent required.
  • A minimum of 1 year of prior commercial debt collection experience is preferred.

Preferred Skills:

  • Fully bilingual (English and Spanish) for effective communication with diverse client base.

Benefits:

Elevance Health offers a competitive salary range of $45,000 - $65,000 per year, based on experience, plus a range of benefits including medical, dental, vision, and a 401(k) plan. Our hybrid workforce strategy allows for flexible work arrangements, and we encourage professional growth and development through ongoing training and education programs.

About Us:

Elevance Health is a leading health company dedicated to improving lives and communities. We pride ourselves on delivering high-quality services that make healthcare simpler and more accessible. Join our team and become part of a dynamic organization that values innovation, teamwork, and excellence.



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