Asset Protection Recovery Specialist

hace 1 mes


San Juan, San Juan, Puerto Rico Transformco A tiempo completo

About the Role:

We are seeking a highly skilled and detail-oriented Asset Protection Recovery Associate to join our team at Transformco Stores - Sears Hourly. As an integral part of our asset protection team, you will play a critical role in ensuring the integrity of our inventory and maintaining the highest level of customer satisfaction.

Job Summary:

The Asset Protection Recovery Associate is responsible for recovering merchandise returns from Salesfloor and verifying the accuracy of return classifications used by associates at POS. Additionally, this role involves executing Merchandise Return Notifications (MRNs) within the required time frame, performing minor repairs on non-defective store stock items, and packing/shipping items to their correct destinations.

Main Responsibilities:

  • Recovers merchandise returns from Salesfloor and marks out defective items daily.
  • Inspects merchandise to determine whether it should stay in the store or be shipped out to vendors utilizing the National Product Services (NPS) system.
  • Reviews and completes minor cosmetic repairs on Non-Defective Store Stock Repairs, including lawn & garden, entertainment, power tools, vacuum cleaners, appliances, and sporting goods.
  • Determines correct return locations (vendor or Central Return Center) and prepares merchandise for shipping (packing, palletizing, etc.).
  • Prepares and maintains all documentation for returns.
  • Completes required maintenance to the Markdown Recording system or RGI system.
  • Reviews Merchandise Return Notifications to ensure deadlines are met and inventory counts are updated.
  • Verifies processing and validates store credit, ensuring that the store meets merchandise processing standards.
  • Ensures that all returns processed are performed on a daily basis.
  • Ensures pallets going to the CRC are built correctly and that merchandise is placed on the pallet to avoid any damage resulting in loss of credit.
  • Ratchet Refurbishing – Refurbishes ratchets to standards set by the business.


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