Hardware Asset Management Specialist

hace 1 mes


San Juan, San Juan, Puerto Rico UnitedHealth Group A tiempo completo
Overview

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Hardware Asset Management Specialist, you will play a critical role in improving health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

We value diversity and inclusion, and our team members are empowered to grow professionally and personally. You will have the opportunity to make a meaningful impact on the communities we serve while advancing health equity on a global scale.

Estimated Salary

$120,000 - $180,000 per year

Job Description

This position is responsible for the daily and long-term strategic management of technology related to end user hardware within the organization throughout its asset lifecycle. This includes planning, forecasting, procurement, configuration, imaging, deployment, record tracking, monitoring, maintenance, recovery and disposal to ensure compliance with company and vendor contracts.

Responsibilities
  • Create and manage hardware forecasts based on business demand
  • Supervise and manage team members for hardware asset at end-to-end throughout its asset lifecycle
  • Act as the 2nd level escalation point of contact for IT Hardware related issues and align multiple groups around a single objective for resolution
  • Conduct audits for all hardware systems to ensure team members meet the SLA of internal tools such as ServiceNow
  • Conduct Inventory Tool audits and ensure team members update asset inventory with correct lifecycle status
  • Propose and lead the implementation of project initiatives or automation that may have cost savings or cost avoidance or process improvement
  • Oversee the disposal of IT hardware assets, including securing pre-approval from leaders
  • Ensure monthly Management Business Objectives (MBO) targets are met
Required Qualifications
  • 5+ years of experience in Hardware Asset Management
  • 2+ years of Supervisory experience in Hardware Asset Management
  • Knowledgeable and experienced in Windows OS
  • Knowledgeable and experienced in ServiceNow, HPSM, or any IT ticketing tool
  • Knowledgeable and experienced in MECM (Microsoft Endpoint Configuration Manager)
  • Intermediate or Advanced skills in Excel
  • Fully bilingual (Spanish and English)
Benefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role. You will also have opportunities for development and growth within the company.



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