Technical Support Professional

hace 5 días


Guaynabo, Guaynabo, Puerto Rico Brainhi A tiempo completo
Job Responsibilities
  • Troubleshoot complex technical issues related to the SaaS environment and its database
  • Communicate with customers to quickly understand the root of their problems
  • Collaborate with clients through a series of actions, and get to a resolution that solves their technical issue
Requirements
  • Bachelor's Degree: A degree in computer science, information technology, or a related field is preferred
  • Strong technical background with knowledge of web technologies, databases, APIs, and troubleshooting methodologies
  • Solid knowledge in SQL queries


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