In-House Marketing Director
hace 2 semanas
We are seeking a highly skilled In-House Marketing Director to lead our marketing efforts at our resort locations. As a key member of our team, you will be responsible for developing and implementing marketing strategies to drive occupancy and owner satisfaction.
Key Responsibilities:
- Direct management of In-House Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
- Maintain total site marketing conversion according to site marketing standards.
- Resolve issues pertaining to tour statuses, bookings, coding and etc.
- Order and maintain departmental supplies (collateral material, uniforms, etc.)
- Maintain copies of invitations and daily tour manifests for reference purposes.
- Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report.
- Prepare daily and weekly status reports to include, but not limited to, Show factors and conversion rates to be submitted in a timely manner for corporate deadlines.
- Compile data on each team member's performance.
- Prepare additional reports deemed necessary by management.
- Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow.
- Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
- Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
- Submit employee payroll in timely manner.
- Perform other related functions not listed.
Requirements:
- Timeshare experience in sales and marketing required
- 2 years management or supervisory preferred or 2 year's timeshare equivalent experience.
- Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.
- Ability to deal with both customers and salespeople.
- Ability to focus on details.
- Ability to handle simultaneous situations.
- Ability to handle departmental problems and situations.
- Knowledgeable with commission payroll and understanding.
- Must be proficient at Microsoft Office.
- Must be able to work independently.
- Must be able to interact with many other departments within the company.
- Full availability required to work weekends and holidays, daytime and nighttime.
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