Customer Experience Specialist
hace 2 meses
Job Title: Call Center Specialist- Caguas
About the Job:
Evaluate customer interactions across all contact touchpoints to identify trends and patterns affecting the overall customer experience. Monitor service levels to continuously improve customer service.
Responsibilities:
- Engage in customer listening to identify pain points and expectations.
- Have a strong understanding of contact center operations, roles, equipment, standards, and processes.
- Utilize excellent organizational skills to manage day-to-day project and operational tasks, establish priorities, and adapt to changes in priorities.
- Proficient in Microsoft Office products (i.e., PowerPoint, Visio, Teams, Outlook).
- Bilingual (written and verbal) communication skills at a business level are a plus.
Requirements:
Graduate or Bachelor's Degree in management or a related field.
Strong organizational skills and adaptability.
-
Customer Experience Advocate
hace 3 semanas
San Juan, San Juan, Puerto Rico Appleone A tiempo completoAbout the RoleWe are seeking a highly organized and effective Sales Support Specialist to join our team at Appleone. This is a unique opportunity to work in a dynamic environment, providing exceptional support to sales executives and contributing to the Sales Process.Key ResponsibilitiesThe Sales Support Specialist will be the primary contact for customers...
-
Customer Experience Specialist
hace 4 semanas
San Juan, San Juan, Puerto Rico Torrid A tiempo completoAt Torrid, we strive to create an inclusive and welcoming environment for our customers. We believe that every individual deserves to feel confident and comfortable in their own skin.We are looking for a Customer Experience Specialist to join our team! As a Sales Associate at Torrid, you will be responsible for providing exceptional customer service and...
-
San Juan, San Juan, Puerto Rico Popular Bank A tiempo completoJob SummaryWe are seeking a highly skilled Talent Acquisition and Customer Experience Specialist to join our team at Popular Bank. This is a fantastic opportunity to work with a leading financial institution in Puerto Rico, where you will be responsible for providing exceptional customer service and supporting our hiring processes.About UsPopular Bank is a...
-
Customer Experience Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Highgate A tiempo completoJob SummaryWe are seeking a skilled and courteous Guest Services Agent to join our team at Highgate Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests while ensuring seamless check-in and checkout experiences.Key Responsibilities:Greet and welcome all guests approaching the Front...
-
Customer Experience Associate
hace 1 mes
San Juan, San Juan, Puerto Rico Betternal Digitals Inc. A tiempo completoBetter your career with Betternal Digitals Inc. in the role of Customer Experience Associate.About UsWe are a leading company committed to delivering exceptional customer experiences across various touchpoints.Our ideal candidate will be responsible for evaluating customer interactions, monitoring service levels, and identifying trends and patterns that...
-
Customer Experience Liaison
hace 1 mes
San Juan, San Juan, Puerto Rico Appleone A tiempo completoAbout the Role\We are seeking a Customer Experience Liaison to join our team in Guaynabo. The ideal candidate will be responsible for handling customer inquiries regarding products, orders, and deliveries while providing support to sales executives and contributing to the Sales Process.\
-
Customer Experience Advocate
hace 1 mes
San Juan, San Juan, Puerto Rico Appleone A tiempo completoAt Appleone, we are seeking a highly skilled Customer Experience Advocate to join our sales team. As a key contact for customers with queries about products, orders, and deliveries, you will provide exceptional support to our sales executives and contribute to the success of our Sales Process.This role is based in Guaynabo, where you will have the...
-
Customer Experience Coordinator
hace 3 semanas
San Juan, San Juan, Puerto Rico Sephora A tiempo completoJob OverviewWe are seeking a highly skilled Customer Experience Coordinator to join our team at Sephora. As an Operations Associate, you will play a vital role in ensuring a seamless shopping experience for every client.
-
Customer Service Specialist
hace 4 semanas
San Juan, San Juan, Puerto Rico Chico's FAS A tiempo completoOverviewWe are a customer-obsessed, innovative, and dynamic retail company with a best-in-class culture. Our ideal candidate is passionate about delivering exceptional customer experiences and has excellent communication skills.Job SummaryThe Customer Service Specialist will be responsible for supporting a customer-focused sales culture by performing various...
-
Sales Associate
hace 1 mes
San Juan, San Juan, Puerto Rico Oriental A tiempo completoJob OverviewThe Sales Associate - Customer Service Specialist is a critical role within our organization, responsible for delivering exceptional customer service experiences while identifying client financial needs and presenting alternatives.We are seeking a highly skilled and motivated individual to join our team as a Sales Associate - Customer Service...
-
Customer Relationship Specialist
hace 2 meses
San Juan, San Juan, Puerto Rico Provident Bank A tiempo completoAbout this role:At Provident Bank, we are committed to enhancing our customer and employees' experience. We are seeking a skilled Customer Relationship Specialist to join our team and help us achieve our mission.Key responsibilities:Establish relationships with customers and prospective customers to understand, identify and satisfy their financial...
-
Business Development Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Oriental A tiempo completoAt Oriental, we are seeking a highly skilled Business Development Specialist to join our team. This role will be based in Caguas, PR and will be responsible for providing exceptional customer service while identifying client financial needs and presenting alternatives.Key Responsibilities:Demonstrate a positive and helpful attitude towards customers...
-
Technical Support Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Kelly Services, Inc. A tiempo completoUnlock Your Career PotentialWe are seeking a highly motivated and detail-oriented Technical Support Specialist - Customer Service to join our team in San Juan, Puerto Rico. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and resolving technical issues.About the Role:As a Technical Support...
-
Customer Service Specialist
hace 3 semanas
San Juan, San Juan, Puerto Rico Popular A tiempo completoJob OverviewAt Popular, we offer a wide range of financial services and solutions to serve our communities in Puerto Rico, the United States, and the Virgin Islands. As an employee, we are dedicated to making our customers' dreams come true by providing innovative financial solutions at every stage of their life.About UsWe are Puerto Rico's leading financial...
-
Optical Experience Specialist
hace 2 meses
San Juan, San Juan, Puerto Rico EssilorLuxottica A tiempo completoJob SummaryThe Licensed Optician at EssilorLuxottica plays a vital role in delivering exceptional customer experiences and exceptional results. This position is responsible for creating a positive and productive relationship with the Store Manager and Macys Host, contributing to growing the business and customer satisfaction.Key ResponsibilitiesConveys a...
-
Sales and Customer Experience Associate
hace 1 mes
San Juan, San Juan, Puerto Rico Chico's FAS A tiempo completoOverview">The Sales and Customer Experience Associate plays a vital role in creating an exceptional shopping experience for our customers. This position is responsible for supporting the sales culture by performing various sales operations functions, including merchandise handling, stock processing, and visual merchandising.
-
Customer Service and Fraud Prevention Specialist
hace 4 semanas
San Juan, San Juan, Puerto Rico Buscojobs Puerto Rico A tiempo completoWe are a leading financial institution in Puerto Rico, offering a wide range of services to our communities. At Popular, we value our employees' diverse skills and backgrounds, and we are dedicated to making our customers' dreams come true.As a Customer Service and Fraud Prevention Specialist, you will interact with customers to resolve inquiries regarding...
-
Human Resources Professional
hace 4 semanas
San Juan, San Juan, Puerto Rico Popular Bank A tiempo completoWe are seeking a highly skilled and motivated Human Resources Professional to join our team as a Customer Service Specialist. As a key member of our HR department, you will be responsible for providing exceptional customer service to internal customers, responding to inquiries, and resolving issues related to Retirement Plan and Savings and Investment Plan...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico Popular Bank A tiempo completoFinancial Solutions SpecialistWe are seeking a highly motivated and results-driven Customer Service Representative to join our team as a Financial Solutions Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients by resolving their inquiries and issues in a timely and professional...
-
Customer Service Representative
hace 2 meses
San Juan, San Juan, Puerto Rico Liberty Latin America Communications, Inc. A tiempo completoJob SummaryLiberty Latin America Communications, Inc. is seeking a skilled Customer Service Representative to join our team. As a technical support specialist, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and resolving problems in a timely manner.Key ResponsibilitiesProvide technical support to...