Executive Retail Experience Manager
hace 5 días
Company Overview
Liberty Latin America Communications, Inc. is a leading telecommunications company that offers innovative solutions to its customers.
Salary Range
The estimated annual salary for this position is between $120,000 and $180,000, depending on experience and qualifications.
Job Description
We are seeking an Executive Retail Experience Manager to join our team in B2C Retail & Channel Experience. The successful candidate will be responsible for driving sales growth, improving customer satisfaction, and developing comprehensive strategies to enhance the in-store experience.
Key Responsibilities:
- Drive sales growth through effective visual merchandising and inventory management;
- Develop and implement strategies to improve customer satisfaction and loyalty;
- Work closely with the marketing team to coordinate in-store promotions and events;
- Maintain a deep understanding of wireless products and services to provide expert support to customers;
- Supervise a team of employees in the B2C Department and provide mentorship and coaching to ensure high levels of performance;
- Demonstrate compliance with the Customer First Philosophy and Liberty safety standards and procedures.
Required Skills and Qualifications
To be successful in this role, you will need:
- A Bachelor's degree or equivalent experience in Business Administration, Finance, or related field;
- A minimum of 10 years of experience in retail management, with at least 5 years of management responsibility;
- Fully bilingual (Spanish and English) proficiency;
- Excellent negotiation skills and ability to establish partnerships;
- Strong knowledge of mobile technologies and ability to analyze data to make strategic recommendations;
- Ability to manage multiple projects and tasks simultaneously.
Benefits
We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Others
Liberty Latin America Communications, Inc. is an equal employment opportunity employer and complies with applicable local laws governing nondiscrimination in employment.
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