Customer Experience Associate

hace 1 mes


San Juan, San Juan, Puerto Rico Betternal Digitals Inc. A tiempo completo

Better your career with Betternal Digitals Inc. in the role of Customer Experience Associate.

About Us

We are a leading company committed to delivering exceptional customer experiences across various touchpoints.

Our ideal candidate will be responsible for evaluating customer interactions, monitoring service levels, and identifying trends and patterns that affect overall customer satisfaction.

Key Responsibilities
  • Evaluate customer interactions across all contact touchpoints
  • Continuously monitor service levels to identify trends and patterns that affect the overall customer experience
  • Engage in customer listening to identify pain points and expectations
Requirements

We seek candidates who possess a strong educational background, preferably in management or a related field.

The ideal candidate should have excellent organizational skills, the ability to establish priorities, and be flexible to accommodate changes in priorities to reflect the needs of the work environment.

Familiarity with Microsoft Office products is required, including PowerPoint, Visio, Teams, and Outlook.

Preferred Qualifications

Bilingual communication skills at a business level are a plus.

Compensation and Benefits

The estimated salary range for this position is between $45,000 to $60,000 annually, depending on location and qualifications.



  • San Juan, San Juan, Puerto Rico Chico's FAS A tiempo completo

    Overview">The Sales and Customer Experience Associate plays a vital role in creating an exceptional shopping experience for our customers. This position is responsible for supporting the sales culture by performing various sales operations functions, including merchandise handling, stock processing, and visual merchandising.


  • San Juan, San Juan, Puerto Rico Sephora A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Experience Coordinator to join our team at Sephora. As an Operations Associate, you will play a vital role in ensuring a seamless shopping experience for every client.


  • San Juan, San Juan, Puerto Rico Nautica A tiempo completo

    OverviewNautica is seeking a highly motivated and detail-oriented Stock Associate to join our team. As a key member of our sales floor team, you will be responsible for ensuring that our customers have an exceptional shopping experience.About the Role:You will assist in creating a seamless customer experience by executing merchandise flow routines...


  • San Juan, San Juan, Puerto Rico Torrid A tiempo completo

    At Torrid, we strive to create an inclusive and welcoming environment for our customers. We believe that every individual deserves to feel confident and comfortable in their own skin.We are looking for a Customer Experience Specialist to join our team! As a Sales Associate at Torrid, you will be responsible for providing exceptional customer service and...


  • San Juan, San Juan, Puerto Rico Appleone A tiempo completo

    About the Role\We are seeking a Customer Experience Liaison to join our team in Guaynabo. The ideal candidate will be responsible for handling customer inquiries regarding products, orders, and deliveries while providing support to sales executives and contributing to the Sales Process.\


  • San Juan, San Juan, Puerto Rico Appleone A tiempo completo

    At Appleone, we are seeking a highly skilled Customer Experience Advocate to join our sales team. As a key contact for customers with queries about products, orders, and deliveries, you will provide exceptional support to our sales executives and contribute to the success of our Sales Process.This role is based in Guaynabo, where you will have the...


  • San Juan, San Juan, Puerto Rico Betternal Digitals Inc. A tiempo completo

    Job Title: Call Center Specialist- CaguasAbout the Job:Evaluate customer interactions across all contact touchpoints to identify trends and patterns affecting the overall customer experience. Monitor service levels to continuously improve customer service.Responsibilities:Engage in customer listening to identify pain points and expectations.Have a strong...


  • San Juan, San Juan, Puerto Rico Appleone A tiempo completo

    About the RoleWe are seeking a highly organized and effective Sales Support Specialist to join our team at Appleone. This is a unique opportunity to work in a dynamic environment, providing exceptional support to sales executives and contributing to the Sales Process.Key ResponsibilitiesThe Sales Support Specialist will be the primary contact for customers...

  • Sales Associate

    hace 1 mes


    San Juan, San Juan, Puerto Rico Oriental A tiempo completo

    Job OverviewThe Sales Associate - Customer Service Specialist is a critical role within our organization, responsible for delivering exceptional customer service experiences while identifying client financial needs and presenting alternatives.We are seeking a highly skilled and motivated individual to join our team as a Sales Associate - Customer Service...


  • San Juan, San Juan, Puerto Rico Victoria's Secret A tiempo completo

    Job DescriptionWe are seeking a highly motivated and sales-driven Seasonal Selling Associate to join our team at Plaza Las Americas. As a key member of our sales floor, you will be responsible for driving sales growth and providing exceptional customer service to our valued customers.About the Role:Drive store sales and growth by personally selling to...


  • San Juan, San Juan, Puerto Rico Elevance Health A tiempo completo

    About UsElevance Health is a leading health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.We operate in a Hybrid Workforce...


  • San Juan, San Juan, Puerto Rico EssilorLuxottica A tiempo completo

    Job SummaryThe Licensed Optician at EssilorLuxottica plays a vital role in delivering exceptional customer experiences and exceptional results. This position is responsible for creating a positive and productive relationship with the Store Manager and Macys Host, contributing to growing the business and customer satisfaction.Key ResponsibilitiesConveys a...


  • San Juan, San Juan, Puerto Rico Highgate A tiempo completo

    Job SummaryWe are seeking a skilled and courteous Guest Services Agent to join our team at Highgate Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests while ensuring seamless check-in and checkout experiences.Key Responsibilities:Greet and welcome all guests approaching the Front...


  • San Juan, San Juan, Puerto Rico Transformco A tiempo completo

    Job Title: Store Support AssociateAbout the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Transformco Stores - Sears Hourly. As a Store Support Associate, you will be responsible for providing exceptional Member experiences, contributing to the overall financial performance of the store, and adhering to...


  • San Juan, San Juan, Puerto Rico Elevance Health A tiempo completo

    About the Role:The Customer Care Representative position at Elevance Health involves providing exceptional customer service to clients via phone and written correspondence. This role requires strong communication skills, attention to detail, and the ability to analyze problems and provide solutions.Main Responsibilities:Respond to customer inquiries...


  • San Juan, San Juan, Puerto Rico Popular Bank A tiempo completo

    Job SummaryWe are seeking a highly skilled Talent Acquisition and Customer Experience Specialist to join our team at Popular Bank. This is a fantastic opportunity to work with a leading financial institution in Puerto Rico, where you will be responsible for providing exceptional customer service and supporting our hiring processes.About UsPopular Bank is a...


  • San Juan, San Juan, Puerto Rico Firma de Reclutamiento en PR A tiempo completo

    Requirements for Success: Education: Associate degree in Business Administration is preferred.Experience: Proven experience in customer service and sales is required.Personal Qualities: We seek a customer-oriented person who is bilingual, possesses excellent written and oral communication skills, and can effectively work under pressure to meet goals and...


  • San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo

    Customer Service RepresentativeAt FirstBank PR, we strive to deliver exceptional customer service. As a Customer Service Representative, you will play a crucial role in ensuring our clients receive personalized attention and support.Key Responsibilities:Communicate with customers to resolve delinquent account issuesSecure payment or obtain loss mitigation...


  • San Juan, San Juan, Puerto Rico Busy Season Staffing Solutions A tiempo completo

    We are seeking a highly skilled Customer Service Liaison to join our team at Busy Season Staffing Solutions.About the RoleThis is a fantastic opportunity for individuals who possess excellent communication and problem-solving skills. The successful candidate will be responsible for providing exceptional customer service, managing high volumes of incoming...


  • San Juan, San Juan, Puerto Rico Protalents A tiempo completo

    Job OverviewProtalents, a souvenirs store in Condado, seeks an associate with flexible availability to provide exceptional customer service and drive sales.Estimated Salary: $12-$15 per hour based on experience and location.ResponsibilitiesWork Monday to Sunday, 9am to 10pm, providing top-notch customer service to our diverse clientele.Maintain a clean and...