Data Operations Specialist
hace 1 mes
We are seeking a highly skilled Data Operations Specialist to join our team in Puerto Rico.
About the Role:
The successful candidate will be responsible for performing account receivable reconciliations, investigating discrepancies, and supporting process improvements to ensure business excellence.
Key Responsibilities:
- Investigate and analyze reconciliation items to identify discrepancies and resolve issues.
- Maintain organized records of referred reconciliation items and their follow-ups with insurance companies.
- Prepare and submit monthly income accruals related to pending reconciliation items.
- Maintain communication with the business to ensure cases included in the accrual are billed and removed during the next month.
- Support investigation and analysis unit functions, including checks payments, registrations, and printing.
- Identify cases that must be reported under the Unclaimed Funds account and perform alternate procedures to reach customers.
- Design, develop, implement, and support improvement projects for the Insurance Business.
- Make recommendations for modifying processes to improve efficiency.
- Use available tools and programs to make improvements to existing processes.
- Ensure timely disbursement of COBRA payments received from insurance companies.
- Manage PR Government insurance commissions balances in the Account Receivable Account.
Requirements:
- Bachelor's Degree in Accounting or related field.
- At least one to two years of related experience.
- Excellent customer service skills.
- Proficiency in PC skills, including Windows and Microsoft Office applications (Word, Excel, etc.).
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