Customer Service Supervisor
hace 2 semanas
Job Summary: We are seeking a highly motivated and experienced Customer Service Supervisor to join our team at Bank of Marin. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.
Key Responsibilities:
- Provide prompt, courteous, and efficient customer service to our customers
- Lead and direct a team of customer service representatives to ensure excellent customer service
- Work closely with the Branch Manager to provide support in operational areas as needed
- Effectively sell and service the Bank's products and make qualified referrals to bank partners
Requirements:
- 3-5 years of previous banking experience, including 1-2 years as a supervisor
- Associate's degree (A.A.) or 4 year college diploma; general supervision experience and sound organizational skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- Competitive salary range of $24.66 to $35.04
- Incentive compensation opportunities
- A range of benefits and programs to meet employee needs, including comprehensive health care coverage, a retirement savings plan, and tuition reimbursement
About Bank of Marin:
Bank of Marin is a growing public company with career advancement opportunities. We are committed to providing exceptional customer service and creating a positive work environment for our employees.
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