Customer Service Representative

hace 4 semanas


San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo

MONEY EXPRESS

SERVICE REPRESENTATIVE

About the Role

At FirstBank PR, we strive to deliver exceptional customer service, and our Service Representatives play a crucial role in achieving this goal. As a Service Representative, you will be responsible for providing timely and effective service to clients, orienting them to our products and services, and ensuring compliance with applicable effectiveness measures and processes.

Key Responsibilities

  • Guarantee a high level of quality service to clients, satisfying their needs and expectations.
  • Fills out loans applications and verifies the received information.
  • Validates the identity of clients and timely notifies when exceptions and irregularities occur.
  • Processes payments transactions following the applicable procedures.
  • Processes loans to be disbursed based on the required documentation, also enters the transaction information in the system.
  • Balances the cash register in a daily basis.
  • Applies the internal control measures related to the cash quantity maintain into the register, refers to supervisor those transactions that requires authorization.
  • Promotes the Money Express products and services as well as provides related orientation to clients.
  • Answers and transfers incoming calls.

Requirements

  • A High School Diploma is required for this job. One to two years of experience in customer service or similar experience is required.
  • Contacts clients with delayed accounts.
  • Performs loan disbursement process when needed following the established procedures and policies.
  • Performs clerical tasks supporting the Branch operations.
  • Performs any other related task assigned by Supervisor.
  • Office equipment management
  • Interpersonal communications skills
  • Operational procedures application capability
  • Write, speak and comprehend English and Spanish
  • Customer Service knowledge

First Bank Puerto Rico is a proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.



  • San Juan, San Juan, Puerto Rico Sterling Engineering A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Sterling Engineering. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining customer account details.Key...


  • San Juan, San Juan, Puerto Rico Appleone A tiempo completo

    Customer Service RepresentativeThe Customer Service Representative will be a key contributor to the sales team at Appleone. This role involves serving as a point of contact for customers with queries about products, orders, and deliveries. The ideal candidate will have a deep understanding of customer service best practices, exceptional organizational...


  • San Juan, San Juan, Puerto Rico Qg Industries Inc A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:At Qg Industries Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:• Provide timely and effective...


  • San Juan, San Juan, Puerto Rico Hy-Vee, Inc. A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Hy-Vee, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, processing mail and Western Union orders, and performing various tasks to enhance the shopping...


  • San Juan, San Juan, Puerto Rico Busy Season Staffing Solutions A tiempo completo

    Key ResponsibilitiesAt Busy Season Staffing Solutions, we're seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our clients by obtaining detailed information to ensure their satisfaction.Key SkillsProven experience in customer serviceAssociate Degree or relevant...


  • San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo

    Customer Service RepresentativeAt FirstBank PR, we strive to deliver exceptional customer service. As a Customer Service Representative, you will play a crucial role in ensuring our clients receive personalized attention and support.Key Responsibilities:Communicate with customers to resolve delinquent account issuesSecure payment or obtain loss mitigation...


  • San Juan, San Juan, Puerto Rico Protalents Pr A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for handling client inquiries, providing information, and utilizing computerized systems for data entry and customer support.Key Responsibilities:Handle client...


  • San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo

    Customer Service RepresentativeAt FirstBank PR, we strive to deliver exceptional customer service. As a Customer Service Representative, you will play a crucial role in ensuring our clients receive personalized attention and support.Key Responsibilities:Communicate with customers to resolve delinquent account issuesSecure payment or obtain loss mitigation...


  • San Juan, San Juan, Puerto Rico Domino'S Franchise A tiempo completo

    Job Description:The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and be customer service oriented. Customer Representatives need to speak with customers throughout their shift, so they must know how to deal with various customer-related issues. They must also be...


  • San Juan, San Juan, Puerto Rico Manpower Group Inc. A tiempo completo

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Manpower Group Inc. in the medical device manufacturing industry. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to healthcare customers through various communication channels.Key...


  • San Juan, San Juan, Puerto Rico The Midtown Group A tiempo completo

    Customer Service RepresentativeAt The Midtown Group, we are seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their members.Key Responsibilities:Assist members and providers with questions...


  • San Juan, San Juan, Puerto Rico Firma de Reclutamiento en PR A tiempo completo

    Requirements:We are seeking a highly skilled and customer-oriented individual to join our team as a Customer Service Representative at Firma de Reclutamiento en PR. The ideal candidate will possess a strong background in Business Administration and excellent communication skills.Associate degree in Business Administration is preferred.Experience in Customer...


  • San Juan, San Juan, Puerto Rico Genesis Marketing A tiempo completo

    Genesis Marketing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and customers.Key Responsibilities:Provide professional presentations and documents of services to clients and customers.Respond to customer...


  • San Juan, San Juan, Puerto Rico Oriental A tiempo completo

    The Customer Service Representative role at Oriental Bank involves delivering exceptional and efficient service to our clients across a range of transactional services. Key responsibilities include promoting bank products, adhering to established processes, and ensuring compliance with applicable regulations.Key Responsibilities:Provides high-quality...


  • San Juan, San Juan, Puerto Rico Matt Arce - State Farm Agent A tiempo completo

    About Our AgencyAt the Matt Arce - State Farm Agency, our mission is to provide exceptional customer service and help individuals manage life's uncertainties.Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a State Farm Agent Team Member, you will be responsible for...


  • San Juan, San Juan, Puerto Rico Geico Indemnity Company A tiempo completo

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team at GEICO Indemnity Company. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Answer billing questions and make...


  • San Juan, San Juan, Puerto Rico Chico's FAS A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing merchandise, and maintaining a visually appealing store environment.Key ResponsibilitiesProcess merchandise, ensuring items...


  • San Juan, San Juan, Puerto Rico Brian Robinson - State Farm Agent A tiempo completo

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm agency, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Establish and maintain strong relationships with customers...


  • San Juan, San Juan, Puerto Rico Karen Michaels - State Farm Agent A tiempo completo

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Karen Michaels - State Farm Agent, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options.Key ResponsibilitiesDevelop...


  • San Juan, San Juan, Puerto Rico SP Plus Corporation A tiempo completo

    OverviewAt SP+ Corporation, we're driven by our promise to make every moment matter for a world on the go. Our team is dedicated to providing exceptional customer service, and we're looking for a skilled Customer Service Representative to join our team.ResponsibilitiesProvide top-notch customer service to ensure a positive experience for every...