Customer Service Representative for Coffee and Market Services
hace 1 mes
Job Overview
At Hotel Rumbao, A Tribute Portfolio Hotel, we are seeking a highly skilled Customer Service Representative to join our team. This individual will be responsible for providing exceptional service to our guests in our coffee shop and market area.
Key Responsibilities
- Prepare and serve specialty beverages, including gourmet coffee drinks.
- Operate a cash register and process transactions accurately.
- Maintain a clean and organized work environment, adhering to health and safety standards.
- Provide exceptional customer service, addressing guest needs and concerns promptly.
- Fulfill inventory and ordering duties as assigned.
- Collaborate with other departments to ensure seamless operations.
Requirements
- A minimum of one year of customer service experience, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to multitask, work independently, and as part of a team.
- Basic math skills and attention to detail.
- Knowledge of food handling procedures and sanitation standards.
Salary and Benefits
We offer a competitive salary range of $18-$22 per hour, based on experience, plus benefits including health insurance, disability insurance, employee assistance program, life insurance, paid time off, room discounts, and employee food and beverage discounts.
About Us
Hotel Rumbao, A Tribute Portfolio Hotel, is a casual, all-day restaurant, bar, and gourmet market with an urban energy that puts guests in charge of what, when, and where they eat. We strive to provide sincere and elevated attention to our guests, making every interaction a memorable experience.
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