Technical Facilitator

At Kelly Services, Inc., we are looking for a highly skilled and motivated Technical Facilitator - Customer Service Representative to join our team. As a Technical Facilitator, you will be responsible for managing inventory of supplies, reading meters, and supplying paper.

The estimated salary for this role is $11.00 per hour. As an employee of Kelly Services, Inc., you will have access to a range of benefits, including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. You will also be eligible for a retirement savings plan, service bonus, holiday pay plans, and a transit spending account.

This is a customer-facing role that requires strong communication and problem-solving skills. As a Technical Facilitator - Customer Service Representative, you will be responsible for:

• Greeting customers and providing excellent customer service
• Managing inventory of supplies and equipment
• Reading meters and supplying paper
• Coordinating with IT support for technical issues
• Providing solutions to customers for basic equipment problems

In addition to these responsibilities, you will also need to maintain accurate records and reports, and ensure compliance with company policies and procedures.

To be successful in this role, you will need to have:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Basic knowledge of technology and equipment
• Availability to work full-time

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.