Customer Service Representative PR

hace 7 días


San Juan, San Juan, Puerto Rico Firma de Reclutamiento en PR A tiempo completo
Job Summary

We are seeking a skilled and customer-oriented individual to join our team as a Customer Service Representative in Puerto Rico. This role will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

About the Role

The ideal candidate will have experience in customer-facing roles, preferably in a call center environment. They should possess strong communication and problem-solving skills, with the ability to work under pressure and meet deadlines.

Key Responsibilities
  • Provide exceptional customer service through phone, email, or chat support.
  • Analyze and resolve customer complaints in a timely and professional manner.
  • Meet sales targets and exceed customer satisfaction metrics.
  • Work collaboratively with cross-functional teams to achieve business objectives.
Requirements
  • Bachelor's degree or equivalent in a related field.
  • At least 1 year of experience in customer-facing roles, preferably in a call center environment.
  • Strong communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
Benefits

We offer a competitive salary of $35,000 - $50,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.

Firma de Reclutamiento en PR is an equal opportunities employer and welcomes applications from diverse candidates.



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