Scheduling Template Solutions Specialist
hace 2 semanas
As an Ambulatory Scheduling Template Analyst at Jobleads-Us, you will play a critical role in supporting the Ambulatory Services team in improving operational, business, and administrative outcomes. This includes collaborating with staff within clinical departments, analytic teams, and Partners e-Care to optimize scheduling and decision trees functionality in Epic.
Main Responsibilities- Template Design and Creation: Collaborate with Operations Business Analysts (OBAs) to design, create, and build scheduling templates, evaluating different scheduling functionality to enhance template design and improve throughput and access.
- Template Maintenance and Optimization: Perform initial build and maintenance of physician schedule templates within Epic, identifying and completing necessary modifications to scheduling templates, and facilitating dialogue around additional enhancement opportunities that may improve workflows, access, or leverage automation.
- Decision Tree Collaboration: Collaborate and coordinate with OBAs and practice leaders to process and manage requests for schedule changes, evaluating incoming template requests and coordinating the change request through completion.
- Analytics and Reporting: Review dashboards, analyze data, and run template and decision tree reports on a regular basis to identify divergence from guiding principles and agreed-upon scheduling practices, monitoring and communicating deviations in decision tree algorithms, scheduling protocols, and SLA concerns.
- Bachelor's degree required.
- Epic Certification preferred.
- Minimum of 3 years' experience in healthcare clinic operations with familiarity with EHR scheduling workflows.
- Minimum of 3 years' experience analyzing workflows processes using process improvement tools or direct experience managing IT systems.
- Technical aptitude to fully understand and obtain the knowledge required to effectively collaborate with OBAs and PeC counterparts.
Jobleads-Us is an Affirmative Action Employer. We are committed to diversity, equity, and inclusion in the workplace, and we welcome applications from qualified candidates of all backgrounds.
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