Dental Call Center Representative

hace 2 semanas


Río Cañas Barrio, Puerto Rico Triton Medical Solutions A tiempo completo

About the Role

We are seeking a skilled Dental Call Center Specialist to work with our team at Triton Medical Solutions. This role involves handling incoming calls, communicating with patients to identify their needs and providing helpful solutions to ensure a positive customer experience.

Key Responsibilities

  • Respond promptly to incoming calls and effectively manage patient call queues.
  • Maintain clear and courteous communication with patients, coordinating and scheduling appointments as needed.
  • Gather accurate demographic information from new patients and verify existing patient charts to ensure accuracy and currency of information.
  • Participate in regular trainings to maintain up-to-date skills and knowledge.

Qualifications

  • High school diploma or equivalent.
  • Previous experience as a Call Center Representative or in a similar role.
  • Experience with dental and/or medical office scheduling.
  • Ability to work independently and prioritize projects effectively.
  • Bilingual skills are a plus.

About Us

Triton Medical Solutions is a company located in Tempe, Arizona, dedicated to providing innovative medical billing solutions that enable dental and medical professionals to focus on their fields of expertise. As an Independent Contractor, you will be using your own computer and working in a hybrid schedule, Monday to Friday, with flexible work-from-home options available.



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