Senior Optical Sales Specialist

hace 4 semanas


San Juan, San Juan, Puerto Rico EssilorLuxottica A tiempo completo

At EssilorLuxottica, we're looking for a skilled Senior Optical Sales Specialist to join our team.

We offer a competitive salary of $65,000 per year, plus benefits and opportunities for growth.

Job Description:

This role involves serving as an ambassador of the Sunglass Hut brand, delivering exceptional customer service through the Sunglass Hut Experience. You will be responsible for filling ophthalmic sunglass prescriptions, fitting/adapting lenses and frames, and performing all functions related to store operations.

Major Duties and Responsibilities:
  • Welcome customers and set expectations with them.
  • Custom fit glasses and precisely place prescription in lenses.
  • Act as a leader in optical acumen.
  • Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs.
  • Assist team members with complex product needs and prescriptions.
  • Accurately and thoroughly use technology despite time pressure and customer volume, exhibit exceptional product knowledge, and use appropriate tools.
  • Proactively explore root causes of issues, think forward, ensure customers are satisfied, and exceed expectations, drive solutions.
  • Ability to multitask, prioritize, and manage time with competing priorities.
  • Strive to achieve exceptional results on Brand KPIs and competencies.
  • Maintain a high level of pride in store appearance, help keep the store clean, attractive, and organized.
  • Be resourceful, self-motivated, with a desire for continual learning, improvement, and results.
BASIC QUALIFICATIONS:
  • High School graduate or equivalent.
  • State licensure in opticianry.
  • Optical dispensing experience.
  • Strong customer service skills: communicator, listener, and team builder.
  • Knowledge of current store merchandise.
  • Strong basic math skills.
  • Awareness of current fashion trends.
  • Selling skills – ability to use and carry an iPad/tablet.
  • Familiarity with POS, computers, and calculators.
  • Embrace new technology and change.
PREFERRED QUALIFICATIONS:
  • Previous customer service and retail experience.

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