Optical Specialist
hace 7 días
Sunglass Hut: A Visionary Role
Sunglass Hut, a global leader in premium sunglasses, seeks an Optical Specialist to join our team. In this dynamic role, you will serve as an ambassador of the Sunglass Hut brand, delivering exceptional service through the Sunglass Hut Experience.
As an Optical Specialist, you will be responsible for filling ophthalmic sunglass prescriptions and fitting/adapting lenses and frames. You will also perform all functions related to the Sunglass Hut Experience and Store Operations to support and assist management in achieving sales goals.
Key Responsibilities:
- Welcome all customers and set expectations with customers
- Custom fit glasses & precisely place prescription in lenses
- Acts as a leader in optical acumen
- Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
- Assists team with complex product needs & prescriptions
- Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
- Proactively explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
- Ability to multi-task, prioritize & manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs & competencies
- Take pride in store appearance, help to keep store clean, attractive & organized
- Resourceful, self-motivated with a desire for continual learning, improvement & results
- Adhere to company policies & procedure, including discounts, promotions & inventory management
Requirements:
- High School graduate or equivalent
- State Licensure in Opticianry
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use & carry an iPAD/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
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