Golf Operations Manager

hace 4 semanas


Frailes Barrio, Puerto Rico Golfsanramon A tiempo completo
Golf Operations General Manager

Job Summary:

The Golf Operations General Manager is responsible for overseeing the daily operations of the golf shop, guest services, and the practice and teaching center. This includes managing staff, ensuring customer satisfaction, and maintaining a clean and well-organized environment.

Key Responsibilities:

  • Oversee the management and daily operations of the golf shop, guest services, and the practice and teaching center.
  • Ensure customer satisfaction by providing exceptional service and resolving any issues that may arise.
  • Maintain a clean and well-organized environment, including the golf shop, guest services, and the practice and teaching center.
  • Manage staff, including hiring, training, and scheduling.
  • Develop and implement policies and procedures to ensure efficient and effective operations.
  • Monitor and control expenses to ensure budgetary compliance.
  • Collaborate with other departments to ensure seamless operations and customer satisfaction.

Requirements:

  • Three years prior work experience in the golf or hospitality industry.
  • Public golf course experience preferred.
  • Tournament sales and management experience.
  • Golf operations experience.
  • Golf shop experience.
  • PGA member or associate preferred.
  • Technology experience required, including point of sale, tee sheet/reservation management, and Windows Office Suite.
  • Basic payroll management preferred.
  • Customer service experience.
  • Experience supervising and scheduling employees.
  • Punctual and reliable.
  • Exceptional grooming habits, including maintaining clean and complete uniform as designated by management.

Physical, Environmental, Cognitive, and Social Requirements:

  • Sitting, standing, walking, reaching, stooping, bending, twisting, kneeling, pushing, pulling, grasping, standing for long periods of time, sometimes outdoors exposed to moving mechanical parts, outside weather conditions (hot and cold), and moderate to loud noise level.
  • Frequently required to stoop, bend, crouch, squat, climb, kneel, in and out of golf carts, and to twist at the neck and waist, reach above and below shoulder level, push and pull when retrieving, storing, and moving golf bags; use dominant hand and fingers to feel and grasp, push and pull, and for fine manipulation to detail carts, clean clubs, and use two-way radios.

Education and Experience:

College AA diploma, bachelor's degree preferred, or qualified work experience.

Job Location:

USA-CA-San Ramon

Salary Range:

$80,000 - $90,000 annual salary, commensurate with experience; potential for bonus, commission.

E-Verify Employment Authorization Required:


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