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Clinical Laboratory Operations Manager

hace 1 mes


Frailes Barrio, Puerto Rico Kaiser Permanente A tiempo completo

Job Summary

Directs and controls the day-to-day operations for the clinical laboratory, ensuring compliance with federal, state, and local regulations. Oversees personnel activities, technical oversight, general workflow, and budget.

Key Responsibilities

Directs and controls laboratory operations 24/7, including chemistry, hematology/coagulation, urinalysis/bacti, blood bank, point of care, general lab, and quality control assurance. Recruits, hires, trains, and ensures competency of staff. Motivates and encourages professional and personnel growth. Controls costs by monitoring personnel utilization, material usage rates, analyzing fluctuations in test types and volumes, and implementing corrective action. Directs and implements effective risk control processes.

Additional Responsibilities

Supports and participates in facility and regional QA programs to ensure internal and external regulatory compliance. Assists in developing and monitoring section-specific QA/Risk Management programs. Assists in monitoring quality assurance for laboratory information systems. Researches and resolves client problems/issues. Oversees and coordinates operational aspects within various subsections of the clinical laboratory. Consults with clients to resolve service issues. Recommends processes to correct problems. Participates in department, interdepartmental, and interfacility projects to achieve laboratory goals of providing quality service and client support in a cost-effective manner. Develops equipment and system needs analysis as appropriate. Coordinates the integration of secondary laboratory information systems with RILIS. Interfaces with the lab manager to implement and monitor an internal and external complaint/incident program. Coordinates and implements a safety program, including fire, hazardous waste, infectious waste, electrical, and chemical safety. Coordinates a program of continuing education in safety. Coordinates internal resources and monitors milestones to achieve service expectations. Basic Qualifications

Three years of experience in a high-volume clinical laboratory. Bachelor's degree in clinical laboratory science or a related field, or four years of experience in a directly related field. High school diploma or General Education Development (GED) required. Clinical Laboratory Scientist License (California) required. Additional Requirements: Knowledge of CLIA, Title 22, CAP, TJC, NCQA, AABB, local, state, and federal regulations. Ability to work in a Labor/Management Partnership environment. Preferred Qualifications: Experience in a supervisory/managerial position preferred. Master's degree preferred.