Customer Service Representative

hace 7 días


Guaynabo, Guaynabo, Puerto Rico Appleone A tiempo completo

About the Role: Appleone is seeking a skilled Customer Service Representative to support our manufacturing operations in San Juan and Caguas.

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Job Summary: We are looking for an experienced professional to provide exceptional customer service, process orders, and offer inventory support. If you have strong organizational skills, attention to detail, and a passion for delivering excellent results, we want to hear from you

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Main Responsibilities:

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  • Provide timely and accurate support to sales teams, hospitals, clinics, and physicians with order management and inventory inquiries.">
  • Process customer orders efficiently, ensuring seamless communication and prompt resolution of any issues that may arise.">
  • Maintain accurate records and reports, utilizing strong analytical skills to identify trends and areas for improvement.">
  • Foster strong relationships with customers, addressing their concerns and resolving issues in a professional and courteous manner.">
  • Collaborate with internal teams to ensure effective inventory management, order fulfillment, and customer satisfaction.">
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Requirements and Qualifications:

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  • A minimum of two years of experience in customer service or a similar environment, demonstrating a proven track record of delivering excellent results.">
  • Bilingual proficiency in English and Spanish, with excellent verbal and written communication skills.">
  • Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.">
  • Attention to detail, with a focus on accuracy and precision in all aspects of work.">
  • Ability to work effectively in a fast-paced environment, adapting to changing priorities and demands.">
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Salary and Benefits:

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We offer a competitive salary range of $40,000 - $60,000 per annum, depending on experience, plus a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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About Us: Appleone is a leading provider of staffing solutions, dedicated to connecting talented professionals with exciting opportunities in various industries. We value diversity, equality, and inclusion, and are committed to creating a positive work environment that fosters growth and development.



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