Human Resources Service Center Manager
hace 3 semanas
Job Summary
In conjunction with the Senior Manager of the Service Center, this role manages a team of HR staff focused on providing timely, accurate, and responsive services to faculty and staff on matters such as onboarding, benefits enrollment, and administration, leaves, employment verification, unemployment, and general HR policy information.
Oversees case and knowledge management system (Dovetail) to ensure integrity of data and optimal staff services. The position reports to the Senior Human Resources Service Center Manager.
Key Responsibilities
- Manages the enrollment and administration of all employee benefit and leave programs, including retirement, health & welfare, sick and vacation, disability, AD&D, and other relevant programs.
- Ensures compliance with all relevant policies and regulations through close partnership with the Benefits Center of Expertise, HRIS, and HR Business Partners.
- Resolves benefits inquiries and concerns in a timely, equitable, and courteous manner by the HR Service Center team.
- Collaborates with HR teams to create HR processes to support change management initiatives, ensuring a high level of HR service and support to employees.
- Maintains on-going training and development programs to support employee growth and development.
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Puerto Diablo, Puerto Rico Boston University A tiempo completoIn conjunction with the Senior Manager of the Service Center, manage a team of HR staff focused on providing timely, accurate and responsive services to faculty and staff on matters of onboarding, benefits enrollment and administration, leaves (LTD, PFML, FMLA, etc.) employment verification, unemployment, employee records, and general HR policy information....
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