Lead Operations Associate

hace 2 semanas


Mayagüez, Mayagüez, Puerto Rico Jackpot A tiempo completo

Job Title: Lead Operations Associate - Lottery Ticket Processor

About Us:

At Jackpot, we're revolutionizing the $100B lottery industry by bringing digital transactions to the forefront. Our mission is to create the most user-friendly digital lottery platform, leveraging innovation and variety to lead the industry into the 21st century.

The Role:

We're seeking a dedicated Lead Operations Associate to support our in-store lottery ticket operations. As a key team member, you'll be responsible for processing customer orders, maintaining optimal stock levels, and ensuring in-store equipment remains in good working condition.

Responsibilities:

  • Process customer orders in an organized and systematic manner
  • Maintain regular replenishment of shelves with products
  • Ensure in-store equipment remains in good operating condition
  • Troubleshoot technical issues on printing/scanning equipment
  • Escalate issues, concerns, and feedback to the supervisor on duty
  • Participate in special ad-hoc projects

Requirements:

  • High School degree or equivalent
  • Prior experience in retail operations
  • Willingness to work flexible hours, including extended shifts and weekends

What We Offer:

  • $18/hour hourly pay rate
  • Benefits on par with leading tech companies
  • 401(k) plan
  • Career development and growth opportunities


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