Inventory & Quality Operations Lead

hace 2 semanas

Mayagüez, Mayagüez, Puerto Rico Warehouse Anywhere A tiempo completo
Role Overview

Warehouse Anywhere is seeking a highly motivated and detail-oriented Inventory & Quality Operations Lead to oversee the administration of quality processes and procedures at our facility. This role ensures optimal warehousing and distribution practices while maintaining full compliance with the company's Quality Management System.

About the Company

Warehouse Anywhere focuses on combining strategic locations and proprietary technology to deliver an unparalleled warehousing and inventory management solution. We cover a broad range of customers including retail, service and repair, pharmaceutical, medical device, and installation, all of which have a need for a regional or national warehousing/storage solution.

Responsibilities
  • Maintain existing ISO 9001 compliant processes, ensuring alignment with customer needs, organizational goals, and industry best practices.
  • Suggest site improvements to enhance ISO 9001 compliance when appropriate.
  • Identify and manage deviations from established quality processes.
  • Support customer relationships, including qualification and surveillance audits, to maintain the company as a best-in-class partner to our customers.
  • Manage complaints, deviations, and CAPA processes, including identifying and documenting deviations, collaborating with Quality Engineers to investigate deviations and determine root causes, and defining and implementing effective corrective and preventive actions based on root cause analysis.
  • Maintain separation of regulated and non-regulated product and processes, monitor quarantined inventory, and ensure that restricted inventory is properly separated.
  • Identify, document, and evaluate nonconforming product, and disposition nonconforming product based on existing standards and quality evaluation.
  • Perform inspections of regulated goods, generate detailed reporting related to inspection results and potential impacts, and generate inventory detail and trend reports using the Warehouse Management System.
  • Support Customer inquiries related to inventory, orders, returns, and product quality, perform inventory cycle counts, and audit collected data for accuracy, support inventory investigations related to discrepancies.
  • Support Operations and Business Development projects as applicable.
  • Provide training and guidance to employees on the requirements of the relevant standards, procedures, and deviations, serve as an internal consultant to operations supporting the implementation of Policies, Procedures, Work Instructions, and other controlled documents to support the organization.
  • Maintain accurate and comprehensive records of inspections, deviations, complaints, CAPAs, and other actions as required by relevant standards and customer requirements, and generate reports, metrics, and analysis to communicate quality performance and compliance to Quality management and stakeholders.
  • Actively contribute to the identification and implementation of process improvements and initiatives that align with organizational objectives.
Qualifications
  • Bachelor's degree in a related field.
  • 0-3 years in quality assurance, or any role in fast-paced operation (food, pharmaceuticals, medical devices, automotive, aerospace, manufacturing, warehousing, etc.).
  • Familiarity with ISO 9001 standards, quality management principles & tools, deviations management, and CAPA processes.
  • Proven ability to influence cross-functional teams and drive improvements without formal authority, demonstrating strong communication, collaboration, and problem-solving skills to achieve shared goals.
  • Excellent analytical and problem-solving skills with attention to detail.
  • Effective communication and interpersonal skills to collaborate with diverse teams, both internal and external.
  • Bilingual English & Spanish preferred.
Compensation & Benefits

The salary range estimated for this position based in Ohio is $60,000 - $120,000. A choice of national medical, dental, and vision insurance plans, Employee Assistance and Family Support Program, Generous PTO plan, and 401k retirement plan with match are also offered.

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