Operations Supervisor

hace 4 semanas


Puerto Diablo Barrio, Puerto Rico Homesafe Alliance A tiempo completo
About the Role

We are seeking a highly skilled and motivated Operations Supervisor to join our team at HomeSafe Alliance. As a key member of our global household goods movement management team, you will be responsible for coordinating the relocation of military and government households worldwide.

Key Responsibilities
  • Foster a team-oriented work environment and maintain positive relationships with international suppliers, including transporters, consolidators, and customs brokers.
  • Create and maintain a team-oriented work environment and maintain positive relationships with booking coordinators, lift van associates, and customs coordinators.
  • Manage directly the coordinators handling the designated international activity.
  • Liaise with Customer Care counterparts to ensure service excellence is rendered to customers moving under the GHC.
  • Provide consolidated oversight and management of coordinators under supervision.
  • Monitor international operations and perform coordination to ensure compliance with the GHC PWS requirements.
Requirements
  • Must be a U.S. citizen due to contractual requirements.
  • Undergraduate degree or equivalent experience in lieu of education.
  • Minimum 5+ years directly related experience in General Freight Forwarding, preferred HHG Moving.
  • Ability to read, interpret documents, and apply safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to prepare routine reports and correspondence.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Three weeks of PTO for newly hired employees.
  • 401(k) plan.
  • Health and Wellness Programs.
  • Disability, Life, and AD&D insurance.
  • Employee Support program.
  • Family Support: Bright Horizons, child and elder care services.
  • Teladoc Medical Experts, second opinion program.
  • Travel Accident & Medical.
  • TRICARE Supplement Plan.
  • Voluntary Benefit Plans.


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