Customer Service Liaison

hace 4 semanas


Media Luna Barrio, Puerto Rico Staffmyagency Llc A tiempo completo
Customer Service Representative

Staffmyagency Llc is seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. This role is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.

Key Responsibilities:

  • Establish and maintain strong customer relationships through proactive communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate customers about insurance options, ensuring they make informed decisions.
  • Maintain a high level of work ethic and commitment to success, with a focus on delivering exceptional results.

Requirements:

  • Excellent interpersonal and communication skills, with the ability to effectively listen and respond to customer needs.
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Self-motivated and detail-oriented, with a proactive approach to problem-solving.
  • Able to work in a team environment, with a focus on collaboration and mutual support.
  • Ability to learn and adapt to new computer functions and systems.
  • Pride in delivering accurate and timely work, with a commitment to excellence.

What We Offer:

  • Competitive salary and bonus structure.
  • Paid time off, including vacation and personal/sick days.
  • Valuable experience and growth opportunities within our agency.
  • Requirements include a Property & Casualty license and the ability to obtain a Life and Health license.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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