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Veterinary Customer Service Representative
hace 1 mes
We strive to better the lives of animals by building a workplace that's better for all of us who love them.
Job OverviewAs a skilled Veterinary Customer Service Representative, you will be the first point of contact for our clients and work closely with our veterinary team to deliver a phenomenal experience to both parties.
Key Responsibilities- Facilitate member appointments and work closely with technology
- Act as a liaison between our in-clinic team and clients
- Ensure clinic cleanliness and stay active, including moving and lifting packages of varying weight
- Partner with our marketing team to implement local marketing efforts
- Represent Modern Animal at community events and act as a brand ambassador
- Exceptional verbal and written communication skills
- Passion for customer service and a strong work ethic
- Adaptability and open-mindedness, with a team player mentality and friendly disposition
- Ability to anticipate the needs of veterinarians and paraprofessionals
- Full-time employees eligible for excellent medical, vision, and dental coverage
- 401k savings plan with a company match
- Flexible time off and paid parental leave
- Free membership to Modern Animal for your pets and discounts on extra services
We believe in fostering an environment where all staff can bring their whole selves to work and strive to provide an equitable and accessible recruitment process.