Retail Operations Leader
hace 1 semana
We are seeking a skilled Retail Operations Leader to join our team at BoxLunch. As a key member of our leadership team, you will be responsible for leading our stores in achieving sales targets and driving business growth.
About the Role
- Ensure that your store achieves the sales plan and comp sales goals by effectively managing inventory, pricing, and promotions.
- Lead a high-performing team of retail professionals who share your passion for delivering exceptional customer experiences.
- Create buzz and drive customer engagement through social media, in-store events, and clienteling initiatives.
- Develop and implement operational strategies that balance organizational structure, delegation, and autonomy while maintaining a customer-first approach.
- Monitor and control shrink/loss prevention, payroll hours, schedules, and external factors affecting the business.
- Collaborate with retail leadership and HQ partners on trends, customer feedback, and sales performance.
- Use data insights from sales reports to inform strategic decisions and drive business outcomes.
- Maintain a deep understanding of customer preferences and behavior, adapting marketing strategies accordingly.
Requirements
- A minimum of 1-2 years of retail store management experience, with a proven track record of success in leading teams and driving sales growth.
- Excellent communication, recruiting, and operations skills, including payroll, reporting, scheduling, and merchandising expertise.
- Able to lift up to 50 pounds and navigate the store comfortably, with or without reasonable accommodation.
- High school diploma or GED equivalent; a degree is a plus.
- A willingness to adapt to new technologies and processes, while maintaining a customer-centric mindset.
Salary: $60,000 - $80,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. If you're a motivated and results-driven retail professional looking for a new challenge, we encourage you to apply.
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