Retail Operations Leader

hace 1 semana


Ponce, Ponce, Puerto Rico BoxLunch A tiempo completo

We are seeking a skilled Retail Operations Leader to join our team at BoxLunch. As a key member of our leadership team, you will be responsible for leading our stores in achieving sales targets and driving business growth.

About the Role

  • Ensure that your store achieves the sales plan and comp sales goals by effectively managing inventory, pricing, and promotions.
  • Lead a high-performing team of retail professionals who share your passion for delivering exceptional customer experiences.
  • Create buzz and drive customer engagement through social media, in-store events, and clienteling initiatives.
  • Develop and implement operational strategies that balance organizational structure, delegation, and autonomy while maintaining a customer-first approach.
  • Monitor and control shrink/loss prevention, payroll hours, schedules, and external factors affecting the business.
  • Collaborate with retail leadership and HQ partners on trends, customer feedback, and sales performance.
  • Use data insights from sales reports to inform strategic decisions and drive business outcomes.
  • Maintain a deep understanding of customer preferences and behavior, adapting marketing strategies accordingly.

Requirements

  • A minimum of 1-2 years of retail store management experience, with a proven track record of success in leading teams and driving sales growth.
  • Excellent communication, recruiting, and operations skills, including payroll, reporting, scheduling, and merchandising expertise.
  • Able to lift up to 50 pounds and navigate the store comfortably, with or without reasonable accommodation.
  • High school diploma or GED equivalent; a degree is a plus.
  • A willingness to adapt to new technologies and processes, while maintaining a customer-centric mindset.

Salary: $60,000 - $80,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. If you're a motivated and results-driven retail professional looking for a new challenge, we encourage you to apply.



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