Assistant Store Manager
hace 2 semanas
As an Assistant Store Manager at Chico's FAS, you will play a critical role in driving sales and operations excellence in our stores. You will support the Store Manager in promoting a customer-focused sales culture, where our values and guiding principles are at the forefront of all store operations.
Key Responsibilities- Analyze sales reports and KPIs to determine business needs and execute in-store business and sales strategies.
- Establish and communicate clear expectations, holding the store team and yourself accountable for achieving brand, performance, and behavior standards.
- Control payroll and supply budgets, ensuring effective financial management.
- Perform and oversee basic operational activities, including scheduling, target shrink audits, physical inventory, and merchandise flow processes.
- Ensure compliance with all applicable laws, loss prevention policies, operating procedures, and controls, conducting associate training to reinforce proper controls.
- Administer operational processes, including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
- Ensure visual presentation, organization, and facility maintenance are representative of the Brand.
- Develop a high-performance culture, motivating sales teams to meet assigned sales and productivity goals.
- Train and coach to ensure selling teams are fluent in all aspects of product knowledge on line and in store.
- Train, coach, and assist with locate fulfillment and selling.
- High School diploma or equivalent.
- 2+ years of retail management experience preferred.
- Excellent communication, verbal, and written skills.
- Able to learn or adapt to technology provided by the company.
- Proven excellent customer service skills with statistical track records in all areas of sales and leadership.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Strong leadership qualities, training, and team-building skills.
- Knowledge of administrative aspects of store operations.
- Able to communicate with customers and staff.
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