Post-Closing Specialist

hace 1 mes


San Juan, San Juan, Puerto Rico OneTrust International LLC A tiempo completo

About OneTrust International LLC

We are a Fortune 5000 company offering conventional, FHA, VA, USDA, and jumbo financing. Our focus is on utilizing the latest technology to streamline the home loan process, making us a leader in our space.

We prioritize transparent and open communication throughout the loan process, aiming to close loans quickly. If our employees succeed, we do too. We provide them with competitive tools and information, listen to their feedback, and recognize outstanding contributions.

Job Summary:

This role involves examining the closing package thoroughly and ensuring a smooth selling process for the loan.

Key Responsibilities:

  • Manage the servicing transfer letter process efficiently.
  • Monitor daily reporting on outstanding loans in the file review queue and update the LOS accurately.
  • Foster strong relationships with borrowers, title companies, and internal partners by following up as needed via phone or email.
  • Provide detailed and precise information when communicating with warehouse banks, custodian banks, title companies, investors, and other departments.
  • Maintain timely responses to emails and voicemails according to specified Service Level Agreements (SLAs).
  • Perform other duties as assigned.

The above functions describe the general nature and level of work performed by individuals in this role. This is not an exhaustive list of all duties, responsibilities, and qualifications required.

Requirements:

  • 1+ years of experience in closing and/or post-closing.
  • Knowledge of Freddie Mac Loan Selling and Fannie Mae Loan Delivery.
  • Awareness of FHA, VA, and USDA guidelines.
  • Ability to maintain knowledge of lending guidelines, investor programs, industry requirements, and changes.

Preferred Skills:

  • Demonstrated computer skills in word processing, spreadsheet, and electronic mail software.
  • Strong communication and interpersonal skills.
  • High level of professional integrity.
  • Positive attitude and work relationship with co-workers and supervisor.
  • Attention to detail and quality focus.
  • Understanding of mortgage closing documents.
  • Good command of English, both oral and written, with strong customer service skills.
  • Encompass experience preferred.

Salary Estimate: $60,000 - $80,000 per year based on location and experience.



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