Customer Experience Ambassador
hace 2 semanas
Job Title: Spa and Wellness Support Associate
Job Summary: Marriott International is seeking a Spa and Wellness Support Associate to provide exceptional guest experiences in our spas and wellness centers.
Responsibilities:
- Assist guests with general spa orientation, including the location and use of locker rooms, lounge areas, and hospitality stations.
- Offer guests amenities, such as water, juice, or heated neck pillows, to enhance their experience.
- Answer questions about general property information and amenities to ensure guests feel informed and supported.
- Escort guests to and from treatment rooms, ensuring a seamless and comfortable experience.
- Check computer updates regularly to stay informed about schedule changes and updates.
- Maintain cleanliness of workstations, treatment rooms, and common areas, adhering to high standards of hygiene and organization.
- Dispose of trash and linens properly, promoting a clean and safe environment.
- Secure supplies and equipment at the end of each shift, ensuring everything is in order for the next day.
- Stock towels, linens, and supplies in locker rooms, lounge areas, and hospitality stations, ensuring guests have everything they need.
Requirements:
- High school diploma or equivalent required.
- No related work experience needed, but a passion for delivering exceptional guest experiences is essential.
- No supervisory experience required, but a willingness to learn and grow is valuable.
- No license or certification needed, but a commitment to quality and safety is essential.
About Marriott International: We are an equal opportunity employer, dedicated to hiring a diverse workforce and sustaining an inclusive culture. We believe in non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.
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