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Customer Service Agent
hace 2 meses
Job Summary
Kelly Services, Inc. is seeking a skilled Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for handling a high volume of inbound and outbound calls, providing exceptional service to our clients and customers.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Enter conversations into a database to facilitate follow-up and ensure seamless customer experience
- Retrieve and provide accurate information to customers regarding client/patient details
- Act as the first point of contact for callers, providing a positive and courteous experience
Requirements
To be successful in this role, you will need excellent communication and interpersonal skills, a strong ability to multitask, and a passion for delivering exceptional customer service.
About Kelly Services, Inc.
Kelly Services, Inc. is a leading provider of workforce solutions, with a commitment to delivering exceptional service to our clients and customers.
What We Offer
We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment.