Part Time Bank Representative

hace 4 semanas


San Juan, San Juan, Puerto Rico Popular A tiempo completo
Job Summary

Popular is seeking a highly skilled and customer-focused Part Time Bank Representative to join our team. As a Part Time Bank Representative, you will be responsible for providing exceptional customer service by assisting clients with their bank transactions, such as receiving checks and cash for deposit, verifying amounts, and examining checks for endorsements. You will also be responsible for promoting and selling products or services, such as traveler's checks, money orders, and cashier's checks.

Key Responsibilities
  • Provides exceptional customer service by assisting clients with their bank transactions.
  • Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions.
  • Explains, promotes, sells products or services such as traveler's checks, money orders, and cashier's checks.
  • Promotes cross selling of our products and services.
  • Accepts utility bills and loan payments.
  • Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures.
Requirements
  • Two years of experience in customer services, sales, cash handling or related experience.
  • Ability to stand for long periods of time.
  • Physical effort: Able to lift up to 50-pounds bags of coins.
  • Willingness to serve the client.
  • Ability to identify the client's problems and necessities in order to offer different alternatives and solutions.
  • Excellent interpersonal skills and be able to work in groups.
  • Ability to manage difficult situations with clients.
  • Communication skills in both spoken and written English and Spanish.
  • Ability to establish priorities and work with multiple tasks at the same time.
  • Ability to work under pressure and meet deadlines.
  • Flexibility to work extended hours, holidays and travel if necessary.
  • Computer skills.
Additional Information

In order to be considered for this position, you must have the availability to complete a full-time training for a period of 18 business days. Trainings start on November 2024 & January 2025.

The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Popular is an Equal Opportunity Employer.

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.



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