Landscape Business Development Manager
hace 4 semanas
Key Responsibilities:
As a key member of our team, you will be responsible for building and maintaining long-term relationships with clients, ensuring their satisfaction and retention. You will also oversee field operations and supervise a Production Manager, who works with the crew to deliver exceptional service in the field.
Key Performance Indicators:
- Client Satisfaction: Develop and maintain long-term relationships with clients, ensuring their satisfaction and retention.
- Perform site walkthroughs with clients to ensure quality and service expectations are met.
- Facilitate the resolution of client concerns to ensure renewal.
- Sales: Proactively present site enhancement ideas to clients, generating referrals from existing clients, and developing accurate estimates for new and existing clients.
- Operations: Assist in overall leadership of the branch, maintaining satisfactory accounts receivable levels, and coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information.
Requirements:
- 1 year minimum of supervisory experience in the landscape or service industry.
- An associate's degree in a business-related field or equivalent experience.
- A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry, or local marketplace.
About Us:
BrightView is a leading landscape company that maintains a small company feel and supportive environment. We are passionate about caring for our clients and our team members. If you're looking to join a team of talented individuals who tackle big vision projects, you may have found your match.
Benefits:
- Paid time off.
- Health and wellness coverage.
- 401k savings plan.
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