Technical Support Specialist

hace 2 semanas


San Juan, San Juan, Puerto Rico Insight Global A tiempo completo

Job Title: Desktop Support Technician

Job Description:

At Insight Global, we are seeking a skilled Desktop Support Technician to join our team. The successful candidate will be responsible for maintaining computer equipment and providing technical support to our clients. This role requires a strong understanding of Windows environments and experience with ticketing systems. Additionally, the candidate must have excellent communication skills and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Maintain computer equipment and provide technical support to clients
  • Work with Windows environments and ticketing systems
  • Communicate effectively with clients and internal teams
  • Contribute to a team environment and support colleagues as needed

Requirements:

  • 4 years of experience in an IT help desk or desktop support role
  • 4 years of experience supporting Windows environments
  • 2 years of experience with ticketing systems
  • Excellent communication skills
  • Valid driver's license

What We Offer:

We are committed to creating a diverse and inclusive environment where employees can thrive. As an equal opportunity employer, we believe everyone matters and offer a range of benefits to support our employees' well-being and success.



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