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IT Operations Support Analyst

hace 1 mes

San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo

Job Summary

The IT Operations Support Analyst is responsible for ensuring the smooth operation of our IT systems and infrastructure. This role requires a strong understanding of IT operations and the ability to analyze and resolve technical issues.

Key Responsibilities

  • Coordinate and implement IT projects to improve system efficiency and reliability
  • Analyze and resolve technical issues related to IT operations
  • Develop and maintain reports to track system performance and identify areas for improvement
  • Collaborate with IT teams to ensure seamless integration of systems and applications
  • Provide technical support to end-users and resolve issues in a timely manner

Requirements

  • Bachelor's degree in Management Information Systems or related field
  • 3-5 years of experience in IT operations or a related field
  • Strong understanding of IT operations and technical skills
  • Excellent analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

About First BanCorp

First BanCorp is a proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.