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Business Operations Analyst
hace 2 meses
Overview
Popular Bank is a leading financial institution in Puerto Rico, committed to making customers' dreams come true by offering financial solutions throughout their lives.
We are looking for a Business Operations Analyst to join our team. As an essential employee, you will play a critical role in the continuity of our services during emergency situations and natural disasters.
Salary: $65,000 - $85,000 per year, depending on experience.
Job Description
The Business Operations Analyst will analyze business results and processes to support our goals and achievements. This role will involve managing all aspects of project coordination and completion with accountability and according to outlined scope, budget, and timeline.
- Analyze monthly costs and operational expenses against prior year and budget, providing explanations and business solutions to help mitigate risks.
- Manage and analyze statistical data to provide accurate strategic recommendations to management that enable us to achieve our goals.
- Provide support in preparing financial results, forecasts, and incentive recommendations.
- Assist in annual planning to align our strategic projects with budget recommendations.
- Consolidate information and create dashboards for management decision-making.
- Work as a liaison among stakeholders to analyze, communicate, and validate requirements and functional specifications for changes to business processes and applications.
- Determine and prioritize projects that support our goal of achieving operational excellence.
- Review project proposals or plans to establish timeframes, procedures, staffing requirements, funding limitations, and allocation of resources.
- Establish work plans, review status reports, prepare project reports for management, and be accountable for project results.
- Support office management, such as information systems, inventory, equipment, real estate, internal procedures audits, vacation schedules, and more.
- Provide support in preparing and monitoring Division employees' annual goals, scorecards, and incentives.
- Coordinate the maintenance and implementation of our Business Contingency Plan, including communication to all Division employees of the Plan and any modifications.
- Identify over/under-budget areas of opportunity.
- Manage reports and variance explanations according to requests.
- Perform investigations into requested invoices from management.
Required Skills and Qualifications
This role requires at least two years of related experience in one of the following: business analysis, project management, budgeting process and monitoring, profitability, or data management.
A Bachelor's degree in business administration with a major in accounting, finance, statistics, industrial engineering, or a related field is also required.
Certifications like Business Analyst Certification, PMP, Microsoft Certified Professional (MCP) are considered assets but not mandatory.
Key skills include strong analytical skills, ability to define, aggregate, and analyze business results, detail-oriented, organized, exceptional critical thinking and problem-solving skills, and proficiency in MS Office applications like Word, Excel, PowerPoint, and Access.
Benefits
As an employee of Popular Bank, you will enjoy a comprehensive compensation package, including health insurance, retirement plan, paid time off, and opportunities for professional growth and development.
Our employees are valued for their diverse skills, experiences, and backgrounds, and we commit to providing a safe and inclusive work environment.
Others
We strive to make our customers' dreams come true by offering financial solutions throughout their lives.
By applying to this position, you acknowledge that Popular Bank may require your services during and immediately after any emergency situations and natural disasters.
