Sales and Customer Experience Manager

hace 2 semanas


San Juan, San Juan, Puerto Rico Chico's FAS A tiempo completo
Job Description

At Chico's FAS, we're seeking a talented Sales Lead to join our team. This role is perfect for someone who is passionate about sales, customer experience, and team leadership.

Key Responsibilities
  • Support management in promoting a customer-focused sales culture.
  • Drive sales and profitability through effective inventory management and loss prevention.
  • Develop and maintain a high-performance sales team, providing coaching and training to ensure excellence in customer service and product knowledge.
  • Model and promote our Most Amazing Personal Service (MAPS) principles to deliver an exceptional customer experience.
  • Ensure seamless store operations, including opening and closing duties, and merchandise flow processes.
  • Supervise sales associates, providing guidance and support to achieve sales and productivity goals.
Requirements
  • High school diploma or equivalent.
  • 1+ year retail or sales management experience.
  • Excellent communication, verbal, and written skills.
  • Excellent customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Knowledge of administrative aspects of store operations.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
Physical Requirements
  • Constant walking/standing (67-100% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).

Chico's FAS is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.



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