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Sales Support Professional
hace 4 semanas
Job Summary
The Sales Support Specialist role is a critical component of our sales team, responsible for providing exceptional customer service and support to both internal and external stakeholders. As a key member of our team, you will be instrumental in building and maintaining strong relationships with customers, while also contributing to the efficient operation of our sales team.
Key Responsibilities
Assist the sales team in responding to customer inquiries and resolving issues in a timely and professional manner
Develop and maintain a deep understanding of our products and services, as well as industry trends and competitor activity
Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes to enhance customer satisfaction and sales performance
Provide exceptional communication and interpersonal skills to effectively interact with customers, colleagues, and management
Requirements
2+ years of experience in a sales support or customer service role
Strong critical thinking and problem-solving skills, with the ability to analyze complex issues and develop effective solutions
Excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and management
Proficient in Microsoft Office, with a strong understanding of spreadsheet and database management