Business Systems Liaison | SAP
hace 3 meses
Job Title: Business Systems Liaison
Job Type
Full time opportunity
General Description
Administers, coordinates, monitors, manages and supports the SAP & S4H applications to ensure the correct performance. Understands human resources processes to connect and streamline system processes.
Essential Duties and Responsibilities
- Ensures that each incident is analyzed, diagnosed and root cause is found. Recommend new controls to avoid incidents.
- Supports troubleshooting with hiring and changes within the OM and PA modules in SAP
- Support in the HR ticketing alignment in collaboration with the Our People Service Center
- Ensure incidents are reported, documented and solved. Reports the issues, status and diagnosis.
- Supports analysis requests and investigation.
- Daily monitoring of user databases to ensure quality of the data.
- Monitors and escalate system stability (as needed), ensuring that all operational tasks run error-free and application performance is optimal.
- Manages recurring procedures and/or related guides of the applications in charge.
- Manages recurrent reports and audits requirements to the assigned applications and processes.
- Ensures communication with all BU and Operational Teams affected (i.e. HR, IT, among others).
- Communication releases enhancement to internal users.
- Ensures that SLA is met according to all requirements.
- Testing collaboration with the lead of other modules in the system. Monitor to ensure integration required with our ERP system for some process.
- Support in specific requests, new projects development and testing.
- Assisting internal and external users in current systems functionalities.
- Ensure compliance with BPPR policies. Customer Service manages users’ complaints.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Education
Bachelor’s degree in business, Science, Computer Science/Engineering or related field.
Experience
Must have a minimum of three (3) years of SAP/S4 Hana related experience. Experience in Personnel Actions/Organizational Management SAP Modules, preferable.
Other Qualifications
• Proven experience with SAP, required.
• Analytical skills required to identify incidents root cause.
• Detail-oriented, organized, critical thinking and problem-solving skills.
• Process improvements oriented.
• Self-driven, agile, and able to work independently and on multiple engagements simultaneously.
• Strong work ethic and a team-player attitude with a deep commitment to strong business results.
• Excellent written and verbal communication skills in English and Spanish.
• Ability to present and interact with all levels of management.
• Advanced proficiency in MS Office applications such as Word, Excel, Power Point.
• Ability to work under pressure, multitasking and minimal supervision.
• Self-starter and able to independently move tasks or projects forward and meet deadlines.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
Connect with us
LinkedIn | Facebook | Twitter | Instagram
If you are a California resident, please click here to learn more about your privacy rights.
-
SAP Expert Liaison
hace 2 meses
San Juan, San Juan, Puerto Rico Popular Bank A tiempo completoJob Title: Business Systems LiaisonJob Summary:Popular Bank is seeking a highly skilled Business Systems Liaison to join our team. This role will be responsible for administering, coordinating, monitoring, managing, and supporting the SAP and S4Hana applications to ensure correct performance. The ideal candidate will have a strong understanding of human...
-
Business Systems Liaison | SAP
hace 3 meses
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description Administers, coordinates, monitors, manages and supports the SAP & S4H applications to ensure the correct performance. Understands human resources processes to connect and streamline system processes. Essential Duties and Responsibilities Ensures that each incident is analyzed, diagnosed and root cause is found. Recommend...
-
Business Systems Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Popular A tiempo completoAbout PopularPopular is Puerto Rico's leading financial institution with over a century of experience.We offer a wide range of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.Job DescriptionOverview: As a Business Systems Liaison at Popular, you will play a critical role in ensuring the...
-
Business Systems Integration Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Popular Bank A tiempo completoJob SummaryWe are seeking a highly skilled Business Systems Liaison to join our team at Popular Bank. This role requires a strong understanding of SAP and S4Hana applications, as well as experience in personnel actions and organizational management.About the RoleThe successful candidate will be responsible for administering, coordinating, monitoring,...
-
Business Systems Liaison
hace 2 meses
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description : Administers, coordinates, manages, and supports the call center application(s) to ensure sustained operational performance of the call recordings, workforce management, inbound and outbound configurations, daily maintenance, among others. In addition, knowledge of Collection Applications. Essential Duties and Responsibilities: ...
-
Business Systems Liaison
hace 1 mes
San Juan, San Juan, Puerto Rico Popular A tiempo completoAbout the RoleWe are seeking a highly skilled Business Systems Liaison to join our team at Popular. This is a unique opportunity to work with cutting-edge technology and make a real impact on our customers' lives.Key ResponsibilitiesAdminister, coordinate, manage, and support call center applications to ensure sustained operational performance.Work with...
-
Business Systems Liaison
hace 2 meses
San Juan, Puerto Rico Popular A tiempo completoGeneral Description:Administers, coordinates, manages, and supports the call center application(s) to ensure sustained operational performance of the call recordings, workforce management, inbound and outbound configurations, daily maintenance, among others. In addition, knowledge of Collection Applications.Essential Duties and Responsibilities:Work with...
-
Business Systems Liaison
hace 2 meses
San Juan, San Juan, Puerto Rico Popular A tiempo completoKey Responsibilities:Coordinate and manage the operation of call center and collections systems to ensure optimal performance and efficiency.Collaborate with business units to optimize the use of call center and collections applications.Perform changes and updates to call center and collections systems to meet business requirements.Establish planning and...
-
Business Systems Consultant
hace 2 meses
San Juan, San Juan, Puerto Rico Popular A tiempo completoAbout the RoleWe are seeking an experienced Business Systems Consultant to join our team at Popular. The ideal candidate will possess a deep understanding of business processes and systems, with a proven track record of analyzing and improving existing processes and implementing new technologies to drive business growth.Key ResponsibilitiesAnalyze business...
-
Business Systems Analyst
hace 2 meses
San Juan, San Juan, Puerto Rico Oriental A tiempo completoBusiness Systems AnalystThe Business Systems Analyst works with internal users to design, develop, integrate, and maintain applications that support business initiatives to achieve operating efficiency and information integrity.Main Duties & Responsibilities:Design, integrate, test, implement, and maintain applications to meet the organization's business...
-
Business Systems Analyst
hace 3 semanas
San Juan, San Juan, Puerto Rico SMX USA A tiempo completoSMX USA is seeking a seasoned Business Systems Analyst to drive solutions across our core business systems. The ideal candidate will bring 5-8 years of experience in system analysis and implementation, with expertise in ERP systems, E-commerce platforms, and ECM systems.About the RoleThis key position requires a skilled professional to analyze business...
-
Sr Business Systems Analyst
hace 1 mes
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description We are looking for a Senior Business Systems Analyst in the Information Technology Division. In this position you will be working towards understanding and documenting current business procedures and requirements. Determine the business needs and the areas of improvement if current systems are present, or actively contribute to...
-
Sr Business Systems Analyst
hace 2 meses
San Juan, Puerto Rico Popular A tiempo completoGeneral DescriptionWe are looking for a Senior Business Systems Analyst in the Information Technology Division. In this position you will be working towards understanding and documenting current business procedures and requirements. Determine the business needs and the areas of improvement if current systems are present, or actively contribute to matching...
-
Business Systems Analyst
hace 1 mes
San Juan, San Juan, Puerto Rico First BanCorp A tiempo completoAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our IT Operations Department. As a key member of our team, you will be responsible for developing and implementing business solutions that drive efficiency and innovation.ResponsibilitiesDevelop and implement business solutions using various tools and technologiesAnalyze and...
-
San Juan, San Juan, Puerto Rico Prodapt Puerto Rico A tiempo completoAs a Customer Support Liaison for Enterprise Clients, you will play a pivotal role in ensuring seamless communication and technical support for our business clients based out of our office in San Juan, PR. This position offers a unique opportunity to develop strong problem-solving skills while providing excellent customer service.Key Responsibilities:•...
-
Business Process Consultant
hace 7 meses
San Juan, Puerto Rico CDK Global A tiempo completoPosition Responsibilities & Essential Functions* Updates, tracks Service Pricing Salesforce projects assigned by Lead Project Manager.* Gathers and inputs data or current customizations into customer's Service.Pricing Excel workbooks following process direction.* Assists Lead Project Manager with accurate Salesforce project status.* Liaison with other...
-
Electrical Controls Systems Design Engineer
hace 1 mes
San Juan, San Juan, Puerto Rico Sargent & Lundy A tiempo completoUnlock Your Potential in Nuclear Power Plant Controls">Sargent & Lundy, a renowned engineering firm, seeks an Electrical Controls Systems Design Engineer to join our team of talented professionals. As a key member of our project team, you will have the opportunity to work on exciting and challenging projects that involve designing, modifying, and analyzing...
-
Business Analyst
hace 2 meses
San Juan, Puerto Rico Popular A tiempo completoGeneral DescriptionThe Business Analyst is responsible for analyzing and providing financial and statistical insights on business results, clients trends and channel usage. Will also analyze financial performance against key business metrics and document pertinent financial highlights that will enable management to determine progress against budget and...
-
Enterprise Systems Architect
hace 1 mes
San Juan, San Juan, Puerto Rico SMX Services & Consulting A tiempo completoSMX Services & Consulting is seeking a skilled Enterprise Systems Architect. The ideal candidate will have experience working with ERP systems, E-commerce platforms, and ECM systems. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key Responsibilities:Design and implement solutions...
-
Treasury Senior Specialist
hace 2 meses
San Juan, San Juan, Puerto Rico Liberty Latin America Communications, Inc. A tiempo completoJob SummaryWe are seeking a skilled Treasury Senior Specialist to analyze cash and liquidity, handle projections, and report for fixed and mobile business.As a Treasury Senior Specialist, you will operate on the operational side of cash management, collaborating company-wide for data, conducting analytical cash flows, and balancing timely cash movements.Key...