Account Manager

hace 6 meses


San Juan, Puerto Rico abarca health A tiempo completo

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

As a PBM Account Manager you’ll be catering to the needs of our myriad of clients. Teaming up with your crew in the Client Success department will ensure that your keen attention to detail focuses on what’s most important: the client’s needs You’re the face representing the cogs of the Abarcan machine, and you’ll identify, respond, and triage any situation our clients bring up. Ensuring that #PBMAwesome is delivered to our pharmacies, payers, health plans, unions and more is of the utmost importance.

The best thing is that no one can stop your solution-driven and enthusiastic mind. We’ll need your strategies to place clients at the core of the Client Success focus so that every guarantee is achieved. In this key role you will collaborate with Account Managers, Client Services, Implementations Teams and Business Solutions managers.

The fundamentals for the job…

Manage operational calls, agenda development, key client meetings and requests by capturing significant discussion topics and action items as well as sharing input and solutions to address client needs, company priorities and team guarantees. Follow up pending topics and reach out to other business areas to provide resolutions for timely completion Maintain a central log of all issues, questions, discussions, and responses. Be the first-tier support for Darwin Users which will require a good understanding of pharmaceutical processes, client business requirements and benefit rules. Initiate change requests from clients which are submitted through CRM and working with clients to manage communication and escalations. Develop metric dashboards and reports that will track client against established SLA’s to report to Client Advisors. Prepare and/or request client reports from other functional areas within Abarca such as Pharmacy Networks, Benefits Configuration, Quality Assurance and Oversight.

What you’re made of

The bold requirements…

Bachelor’s Degree in, Business, Math, Computer Systems, or a related field. (In lieu of a degree, equivalent relevant work experience may be considered.) 3+ years of experience as account manager or related position Project coordination experience Ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Attention to detail and laser focus on customer service Experience with Pharmaceutical Benefits management (PBM) Healthcare Insurances processes Must have strong communication skills (both oral and written).

That something extra we´d love to see…

Detailed Negotiator Persuasive Focused Organized

Physical requirements…

Must be able to access and navigate each department at the organization’s facilities. Sedentary work that primarily involves sitting/standing.
  • Account Manager

    hace 2 semanas


    San Juan, San Juan, Puerto Rico abarca health A tiempo completo

    Job SummaryAs a PBM Account Manager at Abarca Health, you will be responsible for catering to the needs of our clients. You will team up with the Client Success department to ensure that your attention to detail focuses on what's most important: the client's needs.The ideal candidate will have 3+ years of experience as an account manager or related position,...

  • Retail Account Manager

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Acosta Group A tiempo completo

    **Retail Account Manager Opportunity** **About the Role** Acosta is seeking a Retail Account Manager to join our team. As a key member of our sales and marketing team, you will be responsible for increasing sales volume through perfect on shelf execution and product availability for Gillette. **Key Responsibilities** This role involves building relationships...

  • Key Account Manager

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Northwestern Memorial Healthcare A tiempo completo

    We are seeking a highly skilled Key Account Manager to join our team. In this role, you will be responsible for identifying and pursuing new business opportunities to drive revenue growth.Key Responsibilities:• Develop and execute strategic plans to expand our customer base• Build and maintain strong relationships with key decision makers• Collaborate...


  • San Juan, San Juan, Puerto Rico Clearesult A tiempo completo

    Marketing Account Manager Job DescriptionCLEAResult is seeking a talented Marketing Account Manager to promote our service lines, capabilities, or campaigns to existing clients and/or new clients in an effort to expand current relationships and continue to present innovation/value.Key Responsibilities:Maintain client satisfaction and grow relationships with...

  • Account Manager II

    hace 6 meses


    San Juan, Puerto Rico NFP A tiempo completo

    The Client Manager is responsible for maintaining and developing the strategic flow and positioning of all communication and data to and from the Client, including all company departments. They serve as the main point of contact for the organization’s Clients. Client Managers must ensure that all sales, products and services development, creative...


  • San Juan, San Juan, Puerto Rico Fulcro Talent Acquisition A tiempo completo

    Job Summary: We are seeking an experienced Insurance Account Manager to join our team at Fulcro Talent Acquisition. The ideal candidate will have a strong background in commercial risk management and a proven track record of success in the insurance industry.Key Responsibilities:Provide technical support to producers in analyzing client needs, coverage...

  • Strategic Account Manager

    hace 4 semanas


    San Juan, San Juan, Puerto Rico NFP A tiempo completo

    The Client Relationship Manager is responsible for maintaining and developing the strategic flow and positioning of all communication and data to and from the Client, including all company departments. They serve as the main point of contact for the organization's Clients.The Client Relationship Manager will manage small to medium sized accounts and will...


  • San Juan, San Juan, Puerto Rico Edgewell Personal Care Brands, LLC A tiempo completo

    About the RoleEdgewell Personal Care Brands, LLC is seeking a talented and ambitious professional to join our team as a Key Account Manager for Distributors. As a key member of our commercial team, you will be responsible for meeting sales objectives and maintaining the effectiveness of our commercial function for the assigned channel.Key...

  • Retail Account Manager

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Acosta Group A tiempo completo

    **Job Summary**We are seeking a highly motivated and results-driven Retail Account Manager to join our team at Acosta. As a key member of our sales and marketing team, you will be responsible for increasing sales volume through perfect on-shelf execution and product availability for Gillette.**Key Responsibilities**Build and maintain strong relationships...


  • San Juan, San Juan, Puerto Rico Edgewell Personal Care Brands, LLC A tiempo completo

    About Edgewell Personal Care Brands, LLCEdgewell Personal Care Brands, LLC is a global consumer goods business with a portfolio of over 25 brands, including Banana Boat, Schick, Hawaiian Tropic, Carefree, and Bulldog Skincare.Job Title: Gerente de Cuentas Claves para DistribuidoresWe are seeking a highly motivated and experienced commercial leader to join...


  • San Juan, San Juan, Puerto Rico Edgewell Personal Care A tiempo completo

    Unlock Your Potential with Edgewell Personal CareYou're driven, ambitious, and eager to make a meaningful impact in your career. We're looking for a talented Gerente de Cuentas Claves para Distribuidores to join our team at Edgewell Personal Care, a global consumer goods business with a portfolio of over 25 brands.About the RoleAs a key member of our sales...


  • San Juan, Puerto Rico Amazon Web Services Puerto Rico LLC A tiempo completo

    Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing accounts in the Caribbean? Do you have the business savvy, executive relationship and the technical background necessary to help establish Amazon as a key technology platform provider? As an Territory Account Manager you will have the exciting opportunity...

  • Senior Account Manager

    hace 4 semanas


    San Juan, San Juan, Puerto Rico Risk Strategies A tiempo completo

    Job SummaryRisk Strategies is seeking a highly skilled Senior Account Manager to join our team. As a key member of our Private Client Services group, you will be responsible for developing and maintaining strong relationships with our high net worth clients.Key ResponsibilitiesBuild and maintain constructive relationships with clients by meeting and...


  • San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo

    Mortgage Account ExecutiveAt FirstBank PR, we are seeking a highly motivated and experienced Mortgage Account Executive to join our team in Caguas Center. As a Mortgage Account Executive, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales and revenue growth.Key Responsibilities:Develop and...

  • TikTok Account

    hace 2 semanas


    San Juan, Puerto Rico Adaptive Teams A tiempo completo

    Ready to own and elevate a TikTok-focused service? We’re searching for a strategic, proactive leader to shape and scale our TikTok department, keeping our offerings at the cutting edge of the TikTok ecosystem. This role starts part-time with the opportunity to grow into a full-time, department-leading position.Your Mission: Day to Day...

  • Financial Risk Manager

    hace 2 semanas


    San Juan, San Juan, Puerto Rico AIG A tiempo completo

    Financial Risk ManagerAIG seeks a seasoned Financial Risk Manager to play a key role in maintaining a healthy balance sheet and delivering significant finance support across the enterprise. The ideal candidate will have a proven track record in general ledger account analysis, performing financial planning, and providing timely and meaningful information to...

  • Account Manager

    hace 6 meses


    San Juan, Puerto Rico Trane Technologies A tiempo completo

    : Provides sales support to the Dealer & Parts sales processes, enhancing customer service level capabilities.   Responsibilities:  Handle general phone calls, e-mails   & in-house customer inquiries and requests for Parts & Unitary departments. Dealer equipment price quotes Conduct sales of HVAC parts,...


  • San Juan, San Juan, Puerto Rico Amazon Web Services Puerto Rico LLC A tiempo completo

    We are seeking an experienced Territory Account Manager to join our Amazon Web Services Puerto Rico LLC team. As a Territory Account Manager, you will be responsible for driving revenue, adoption, and market penetration in the Caribbean region.Key Responsibilities:Work with partners to extend reach and drive adoption of Amazon Web Services.Drive revenue and...


  • San Juan, San Juan, Puerto Rico J.B. Hunt A tiempo completo

    Job Title: Transportation Manager IIJob Summary:We are seeking a highly skilled Transportation Manager II to join our team at J.B. Hunt Transport, Inc. This role is responsible for the direct management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer...


  • San Juan, San Juan, Puerto Rico Prodapt Puerto Rico A tiempo completo

    Job Description:Position Overview: As a Customer Support Specialist, you will provide technical support to business/enterprise clients, manage customer accounts, resolve issues, and ensure seamless communication.Key Responsibilities:Customer Engagement: Act as the primary point of contact for business/enterprise customers via phone, email, and chat, ensuring...