Empleos actuales relacionados con Call Center Representative - San Juan - UnitedHealth Group
-
Call Center Representative
hace 5 meses
San Juan, Puerto Rico NFP A tiempo completoSUMMARY: The Call Center Representative is responsible for answering all incoming calls received in the Benefit Service Center. Calls will refer to requests, issues or cases pertaining benefit management for assigned accounts. The service entails assuring immediate resolution or follow-ups on a need basis until closure of inquiry. Call Center...
-
Outbound Call Center Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico UnitedHealth Group A tiempo completoJob SummaryUnitedHealth Group is seeking a skilled Outbound Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, resolving issues, and promoting health equity.Key ResponsibilitiesConduct outbound calls to assigned members to complete the Health...
-
Pharmacy Call Center Representative
hace 2 semanas
San Juan, San Juan, Puerto Rico Aps Health Care Pr A tiempo completo**Job Summary:**Aps Health Care Pr is seeking a skilled Pharmacy Call Center Representative to manage telephone calls from pharmacies and providers related to pharmacy benefits, authorization requests, and drug use review. The ideal candidate will possess excellent communication skills and the ability to work in a fast-paced environment.**Key...
-
Representante De Call Center
hace 3 días
San Juan, San Juan, Puerto Rico Absolife A tiempo completoEn Absolife, buscamos un profesional para atender llamadas entrantes en nuestro call center. Requisitos: Experiencia previa en call center relacionado al área de salud. Capacidad para atender llamadas de manera eficiente y profesional.Si eres una persona con habilidades de comunicación y resolución de problemas, ¡este es el puesto para ti!
-
Healthcare Call Center Specialist
hace 3 semanas
San Juan, San Juan, Puerto Rico Tpis A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Healthcare Call Center Representative to join our team at TPIS. As a key member of our customer service team, you will be responsible for providing exceptional support to healthcare providers, ensuring timely and accurate resolution of their inquiries and issues.Key ResponsibilitiesAnswer...
-
Representante de Ventas en Call Center
hace 3 semanas
San Juan, San Juan, Puerto Rico Jobtracks A tiempo completoRequisitos para el Cargo de Agente de Call CenterEstamos buscando a un/a Agente de Call Center con experiencia previa en servicio al cliente, trabajando en centros de llamada como analista de cobros o representante de ventas. El/la candidato/a debe tener disponibilidad completa y haber culminado el grado asociado o bachillerato.Responsabilidades:Atender...
-
Representante De Call Center Asistente
hace 1 día
San Juan, San Juan, Puerto Rico Absolife A tiempo completo**Role en Absolife**Objetivo principal: Atender llamadas de manera eficiente y profesional.Responsabilidades:Atender llamadas entrantes a través del cuadro del call center.Requisitos: Experiencia previa en call centers relacionados al área de salud es preferible.Por qué trabajar con nosotros:Trabajar en Absolife significa estar parte de un equipo...
-
Pharmacy Call Center Team Lead
hace 3 semanas
San Juan, San Juan, Puerto Rico abarca health A tiempo completoJob Title: Pharmacy Call Center Team LeadAbout the RoleAbarca Health is seeking a highly skilled Pharmacy Call Center Team Lead to join our team. As a Team Lead, you will be responsible for leading a dedicated team of Pharmacy Call Center Specialists, providing oversight and guidance to ensure exceptional customer service and quality care.Key...
-
Call Center Representative
hace 4 semanas
San Juan, Puerto Rico UnitedHealth Group A tiempo completoOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Atención al Cliente en Call Center
hace 2 días
San Juan, San Juan, Puerto Rico Institución Educativa A tiempo completoRequisitos del Empleado:Se requiere un Grado Asociado mínimo y experiencia en alguna oficina de servicio de una universidad es un plus.Turnos de Trabajo:Disponibilidad para trabajar turnos de 8am a 6pm y tiempo extra de ser requerido.Día Libre:Día libre domingo fijo y sábados rotativos.Descripción del Trabajo:Se solicita personal para servicio al...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico UnitedHealth Group A tiempo completoJob Title: Call Center RepresentativeAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Call Center Representative, you'll play a critical role in delivering exceptional customer service to our patients and providers.Key Responsibilities:Respond to incoming phone calls and...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico UnitedHealth Group A tiempo completoJob Title: Call Center RepresentativeAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Call Center Representative, you'll play a critical role in delivering exceptional customer service to our patients and providers.Key Responsibilities:Respond to incoming phone calls and...
-
Pharmacy Call Center Team Lead
hace 2 días
San Juan, San Juan, Puerto Rico abarca health A tiempo completoJob Title: Team LeaderAbarca Health is seeking a highly skilled Team Leader to lead our Rx Customer Service team.The ideal candidate will have a strong background in pharmacy or healthcare, with experience in call center operations and team leadership.Key Responsibilities:Lead a team of Rx Customer Service Specialists in providing exceptional service to...
-
Representante de Servicio y Call Center
hace 3 semanas
San Juan, San Juan, Puerto Rico Appleone A tiempo completoOportunidad de Empleo en AppleoneBuscamos un Representante de Servicio y Call Center para nuestra industria de la salud. El candidato seleccionado estará a cargo de asistir a los clientes y afiliados sobre las cubiertas de plan aplicables.Responsabilidades:Apoyar en solicitudes de clientesSeguimiento de pre-cualificaciones y autorizacionesBrindar...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico UnitedHealth Group A tiempo completoJob Title: Call Center RepresentativeAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Call Center Representative, you'll play a critical role in delivering exceptional customer service to our patients and clients.Key Responsibilities:Provide timely and accurate responses...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico Consumers Credit Union A tiempo completoJob Title: Contact (Call) Center RepresentativeAt Consumers Credit Union, we're committed to providing exceptional customer service and creating a positive experience for our members. As a Contact (Call) Center Representative, you'll play a vital role in delivering outstanding service and support to our members.Key Responsibilities:Assist members over the...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico Sagility Llc A tiempo completoAbout Sagility LLCSagility LLC is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and...
-
Team Leader
hace 5 meses
San Juan, Puerto Rico abarca health A tiempo completoWhat you’ll do In a few words… Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning... Abarca’s Service Operations team takes the charge by handling two areas of detail-oriented and quality care: Clinical Outreach and...
-
Patient Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico West Suburban Medical Center A tiempo completoJob Title: Patient Service RepresentativeAt West Suburban Medical Center, we are committed to providing exceptional patient care and service. We are seeking a Patient Service Representative to join our team.Job Summary:The Patient Service Representative will be responsible for interviewing patients and families to identify concerns and special needs. They...
-
Customer Service Representative
hace 3 días
San Juan, San Juan, Puerto Rico Geico Indemnity Company A tiempo completoCustomer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team at GEICO Indemnity Company. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Answer billing questions and make...
Call Center Representative
hace 3 meses
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.
The COB Outreach Representative is responsible for resolving escalated provider and member issues. The successful COB Representative will perform root cause analysis, determine primacy, and update all systems to ensure that claims are processed correctly.
Primary Responsibilities:
Verify other insurance coverage through automated phone lines, databases, outreach to commercial payers, and other available methodsData entry of other insurance coverage findings into internal applicationsInitiate phone calls to employer groups, and other insurance companies to gather pertinent claim information, confirmation of services received and coordination of benefits information Work directly with other departments to enhance and refine assigned inventory to maximize valueEnsure adherence to state and federal compliance policies, reimbursement policies, and contract complianceUse pertinent data and facts to identify and solve a range of problems within area of expertiseServes as a resource to othersOther duties as assignedYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
1+ years of experience in an inbound/outbound call center environment1+ years of experience with data entryProficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook (Sort, filtering, summing, formulas, formatting)English Proficiency Willing or ability to work 40 hours weekly from Monday to Friday during our regular business hours from 7am to 7pm (Overtime as business needs dictate)Preferred Qualifications:
Coordination of Benefits experienceExperience in healthcare industryAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
