Executive Director, Insurance Compliance Professional

hace 7 horas


San Juan, San Juan, Puerto Rico Trustmark A tiempo completo
Key Responsibilities
  • Develop and implement compliance monitoring and oversight programs to ensure regulatory compliance within Trustmark’s insurance and TPA businesses.
  • Align regulatory requirements to business operations, identify compliance risks in business processes, and help business understand and design controls to mitigate such risks.
  • Implement a risk-based compliance monitoring and testing program in partnership with business partners and other enterprise assurance stakeholders.
  • Address and/or escalate compliance risks as needed, perform and document root-cause analyses, propose and advise on risk-based solutions, and track corrective actions to completion.
  • Manage team responsible for filing policies/forms; reviewing business collateral for compliance risks; and providing support for business changes (changes in product mix, changes in legal requirements, changes in processes or technology).
Market Conduct Program Oversight
  • Design and implement a comprehensive market conduct/unfair trade practices oversight program, including metrics and dashboards for monitoring and trending purposes.
  • Manage team responsible for preparing Market Conduct Annual Statement submissions; utilize market conduct reports for benchmarking and reporting purposes.
  • Manage team responsible for complaints program and reporting; utilize complaints and feedback data to identify areas of risk and inform monitoring/testing program.
Regulatory Relations
  • Manage teams responsible for regulatory reporting, insurance/TPA/Utilization Review licensing and renewals, and other data calls.
  • Manage examination management team; develop exam protocols, checklists, and plans; track findings to conclusion and incorporate them into standard business practices.
  • Develop insurance compliance records repository and filing systems; provide subject matter expertise in retention requirements for insurance compliance records.
Management
  • Participate on workgroups, committees or councils as compliance representative related to the above responsibilities to provide value to the enterprise.
  • Responsible for performance and development of direct reports.
  • Manage external clients and deadlines, including contracts and contractors, vendors, and consultants.
Compliance Education and Professional Development
  • Manage Compliance team's knowledge development within scope of responsibility to ensure readiness for enterprise growth.
  • Advise Chief Compliance Officer in development of ongoing education and professional development opportunities for Compliance team and other stakeholders.
  • Develop library of compliance resources and skills matrices for Compliance team.

About Trustmark

At Trustmark, we are committed to creating a culture of trust, respect, and inclusivity. We believe that every associate has the power to make a difference, and we strive to create opportunities for growth and development. Our mission is to improve wellbeing - for everyone, and we are passionate about building trust with our customers, associates, and communities.


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