Insurance Service Ambassador

hace 2 semanas


Guaynabo, Guaynabo, Puerto Rico Popular A tiempo completo

We are seeking an Insurance Service Ambassador to join our team at Popular in Guaynabo, PR. This is a full-time opportunity with a competitive salary range of $40,000 - $60,000 per year.

About the Role

The Insurance Service Ambassador will provide exceptional service to customers by answering calls and addressing their concerns. They will be responsible for creating customer files and policy documentation, handling electronic requests, and offering information about insurance initiatives.

The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in English and Spanish. They will also possess strong interpersonal skills and be able to work effectively in a team environment.

Key Responsibilities
  • Create customer files and policy documentation
  • Handle electronic customer requests
  • Offer information about insurance initiatives
  • Provide proactive customer outreach and handle customer complaints
  • Process finance contracts and manage institutional accounts
Requirements
  • Bachelor's degree in Business Administration or related field
  • One year of experience in customer service functions
  • Knowledge of insurance, preferably
  • Excellent customer service approach and focus
  • Positive attitude and disposition to listen and understand
Benefits

Our team offers a supportive and collaborative work environment, with opportunities for growth and development. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.

Work Schedule

This is a Monday to Friday position, with availability to work extended hours, weekends, and holidays.



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