Remote Sales and Customer Service Professional

hace 21 horas


San Juan, San Juan, Puerto Rico Rsm Atlanta Llc A tiempo completo

**Job Overview**

RSM Atlanta LLC is seeking a highly skilled Virtual Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for following up on leads and handling incoming calls, ensuring exceptional customer service and effective sales outreach.

This is a remote position that involves extensive email and call communication with restaurant clientele and contractors. You will manage customer interactions using Zoho CRM and conduct high-volume email and phone outreach targeting the Atlanta market.

Key Responsibilities:

  • Respond to incoming calls and follow up on leads generated from email campaigns.
  • Manage customer interactions using Zoho CRM.
  • Conduct high-volume email and phone outreach targeting the Atlanta market.
  • Provide excellent customer service, particularly when dealing with challenging clients.
  • Collaborate with team members to improve processes and achieve sales goals.

Requirements:

  • Bilingual in English and Spanish.
  • Typing Proficiency: Minimum 60 WPM (typing test required).
  • Candidate must have experience working with restaurant clients or contractors.
  • Familiarity with CRM software (Zoho preferred, but Salesforce or similar acceptable).
  • Strong verbal skills with the ability to handle high-volume calls and maintain a positive demeanor.
  • Only candidates from South and Latin America are eligible for this position.


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