Team Lead

hace 4 semanas

Ponce, Ponce, Puerto Rico Topgolf A tiempo completo
Job Title: Team Lead

At Topgolf, we are seeking a highly skilled and experienced Team Lead to join our team. As a Team Lead, you will be responsible for providing leadership and guidance to team members to achieve performance targets.

Key Responsibilities:
  • Monitor and evaluate team performance, providing regular feedback and coaching.
  • Collaborate with other departments to ensure seamless workflow and quality service delivery.
  • Identify and resolve operational issues and guest concerns promptly.
  • Promote a positive and inclusive team culture, fostering associate engagement and development.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Prepare and present regular reports on team performance and key metrics.
Requirements:
  • High school diploma or equivalent work experience.
  • Proven experience in a leadership or supervisory role.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational and time-management abilities.
  • Ability to motivate and inspire a diverse team to achieve goals.
  • Proficiency in relevant software and tools.
  • Knowledge of industry-specific regulations and best practices.
  • Ability to work varied shifts, including evenings, weekends, and holidays.
  • Ability to stand and walk for long periods of time, including maneuvering up and down stairs.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

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