Customer Service Representative

hace 3 semanas


San Juan, San Juan, Puerto Rico Jobtrackers A tiempo completo

Jobtrackers is seeking a skilled Customer Service Representative to join our team in Caguas. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients.

Salary: $30,000 - $40,000 per year, depending on experience.

About the Role:

We are looking for a detail-oriented and organized individual who can handle multiple tasks simultaneously. The ideal candidate should have previous customer service experience, preferably in a call center environment.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, or chat
  • Respond to customer inquiries in a timely and professional manner
  • Resolving customer complaints in a fair and efficient way
  • Maintain accurate records of customer interactions

Requirements:

To be successful in this role, you should have:

  • Previous customer service experience (preferably in a call center)
  • Good communication and interpersonal skills
  • A high school diploma or equivalent
  • Bilingual (English and Spanish)

What We Offer:

As a Customer Service Representative at Jobtrackers, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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